Angalie Pitamber
Schenectady,US
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
4
4
years of professional experience
Work History
Supervisor: View Boston
Northeast Security
Boston, New York
01.2026 - Current
- Managed daily security operations, ensuring protocols were followed consistently.
- Supervised officer duties, ensuring adherence to security protocols
- Controlling event access, coordinating with clients regarding private events
- Collaborated with client representatives on-site to align security measures with event needs
- Monitored camera feeds for security purposes
- Conducted consistent inspections of the facility to identify potential security issues
- Conducted regular inspections of security equipment for proper functionality and reliability.
- Responded to medical/immediate issues amongst guests or employees
- Engaged with clients to address concerns and improve overall satisfaction with services.
- Documented all incidents in detailed reports for accountability and future reference
- Coordinated training programs for new staff to enhance service quality and compliance.
- Developed schedules to optimize staff coverage during peak hours and events.
Security Officer: Various Sites
Northeast Security
08.2024 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to deter and detect suspicious activities.
- Responded promptly to alarms and incidents, ensuring swift resolution.
- Monitored vehicle entry at guard shack to ensure secure access control.
- Welcomed guests, provided high-quality services, and conducted site tours while maintaining daily logs.
Security Officer
View Boston, Northeast Security
08.2024 - 01.2026
- Utilized Evolv for security checkpoints, screening bags for prohibited items
- Patrolled facility grounds while maintaining a vigilant presence
- Managed crowd flow and control to ensure guest safety and comfort
- Assisted during guest incidents and responded to fire alarms to maintain safety protocols
- Knowledge of all emergency procedures and set protocols
- Worked closely with clients that book venue for private events; access control & crowd control
- Patrolled assigned areas to detect and prevent unauthorized activities.
- Assisted in training new security personnel on protocols and procedures.
- Collaborated with local law enforcement during investigations.
- Enforced company policies and procedures to maintain a secure environment.
Retail & Sales, General Merchandiser
View Boston, Legends Company
10.2023 - 08.2024
- Oversaw cash flow processes to ensure accurate financial transactions
- Restocked and organized merchandise on shelves to maintain optimal inventory levels
- Operating systems such as IMS & Revel
General Merchandiser, Bookseller
Boston University Barnes & Nobles
04.2023 - 09.2023
- Stocked and restocked merchandise on shelves, ensuring optimal inventory levels for customer access.
- Unboxed and organized shipments in stockroom, preparing items for effective display on sales floor.
- Folded merchandise and arranged items on shelves, improving visual presentation and customer engagement.
- Interacted with customers and provided assistance.
- Greeting customers as they walk in
- Handling cash register
Front Desk
Hilton Hotel: Back Bay
Boston, MA
07.2022 - 03.2023
- Greeted and welcomed guests upon arrival at the front desk.
- Managed phone bookings and cancellations across multiple lines to ensure efficient guest service
- Coordinated scheduling of stays and visits to optimize guest experience
- Organized deliveries and communicated with guest rooms to streamline service
- Buzzing guests in
- Monitor who badges in and out
- Sanitized the lobby area regularly to maintain cleanliness and safety standards.
Cashier
Cvs
Boston, MA
05.2022 - 07.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Assisted customers with purchases, locating items, and enrolling in reward programs to enhance shopping experience.
- Restocked front lane merchandise to maximize product availability for customers.
- Adapted schedule and took on extra shifts to support operational needs.
Education
Some College (No Degree) -
University of Massachusetts-Boston
Boston, MAHigh School Diploma -
Boston Latin Academy
Boston, MASkills
- Security protocol compliance
- Incident reporting
- Event access control
- Emergency response procedures
- Process management
- Project Management
- Staff training coordination
- Leadership
- Time Management Skills
- Attention to detail
- Issue Resolution
- Verbal and Written Communication
- Customer relationship management
Personal Information
Authorized To Work: US
Timeline
Supervisor: View Boston
Northeast Security
01.2026 - Current
Security Officer: Various Sites
Northeast Security
08.2024 - Current
Security Officer
View Boston, Northeast Security
08.2024 - 01.2026
Retail & Sales, General Merchandiser
View Boston, Legends Company
10.2023 - 08.2024
General Merchandiser, Bookseller
Boston University Barnes & Nobles
04.2023 - 09.2023
Front Desk
Hilton Hotel: Back Bay
07.2022 - 03.2023
Cashier
Cvs
05.2022 - 07.2022
Some College (No Degree) -
University of Massachusetts-Boston
High School Diploma -
Boston Latin Academy