Angaliea Moreno
Customer Service
Abilene,TX
Summary
Highly motivated individual seeking to obtain a job with a company from which i can advance into a rewarding career.
Overview
4
4
years of professional experience
Work History
Carhop Server
Sonics Drive In
Abilene, TX
11.2021 - 12.2022
- Balanced orders on trays weighing over 10 lbs and delivered them to cars.
- Answered guest questions and promoted special products.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Operated headset communication system to take orders quickly and accurately from customers.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Hostess
Chili's Bar And Grill
Abilene, TX
03.2021 - 06.2021
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Dishwasher
Betty Rose's
Abilene, TX
11.2018 - 12.2018
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Followed supervisor instructions to complete tasks on time.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Education
No Degree -
05.2001 -
i am working on obtaining my GED.
Skills
Food running
Interactive communication skills
Performance improvement
Fast food customer service
To-go order preparation
Stocking and replenishing
Cash handling
Timeline
Carhop Server - Sonics Drive In
11.2021 - 12.2022
Hostess - Chili's Bar And Grill
03.2021 - 06.2021
Dishwasher - Betty Rose's
11.2018 - 12.2018
Abilene High School - No Degree,
05.2001 -