Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANGE IRABARUTA

ROSHARON,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Direct Support Professional

Unique hab solutions
Indianapolis, IN
01.2019 - 06.2019
  • Recorded client status progress and challenges in logbooks and reports.
  • Contributed to case reviews of client status and progress.
  • Assisted individuals in learning and developing new skills.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Assisted clients with maintaining good personal hygiene.

Customer Service Representative

American income life
Indianapolis, IN
04.2018 - 06.2019
  • Explained benefits, features and recommendations to maximize client retention.

Customer Service Representative

Hertz
Indianapolis, IN
06.2019 - 03.2020
  • Assisted customers with getting rental cars and delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.

Production Technician

Roche Diagnostics Corporation
Indianapolis, IN
05.2018 - 04.2019
  • Ensured that all materials used met required standards before use in production operations.
  • Read worker logs, product processing sheets or specification sheets to verify adherence to specifications.
  • Maintained machines by performing inspections and troubleshooting problems with equipment.
  • Recorded daily production data into an electronic database system for tracking purposes.
  • Performed production adjustments for quality and productivity.
  • Set up and operated production equipment according to daily work orders and safety procedures.

Production Specialist

Idexx
Westbrook, Maine
01.2015 - 03.2018
  • Set up and operated production equipment according to daily work orders and safety procedures.

Education

Associate In Science (A.S.) In Dental hygiene -

Ivy Tech community college

Skills

  • Understanding Customer Needs
  • Building Customer Trust and Loyalty
  • Interpretation and Translation Services
  • Efficient and Detail-Oriented
  • Courteous with Strong Service Mindset
  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure

Languages

  • French
  • English
  • Kirundi
  • Kinyarwanda
  • Swahili

Timeline

Customer Service Representative

Hertz
06.2019 - 03.2020

Direct Support Professional

Unique hab solutions
01.2019 - 06.2019

Production Technician

Roche Diagnostics Corporation
05.2018 - 04.2019

Customer Service Representative

American income life
04.2018 - 06.2019

Production Specialist

Idexx
01.2015 - 03.2018

Associate In Science (A.S.) In Dental hygiene -

Ivy Tech community college
ANGE IRABARUTA