ANGE IRABARUTA
ROSHARON,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Unique hab solutions
Indianapolis, IN
01.2019 - 06.2019
- Recorded client status progress and challenges in logbooks and reports.
- Contributed to case reviews of client status and progress.
- Assisted individuals in learning and developing new skills.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Assisted clients with maintaining good personal hygiene.
Customer Service Representative
American income life
Indianapolis, IN
04.2018 - 06.2019
- Explained benefits, features and recommendations to maximize client retention.
Customer Service Representative
Hertz
Indianapolis, IN
06.2019 - 03.2020
- Assisted customers with getting rental cars and delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
Production Technician
Roche Diagnostics Corporation
Indianapolis, IN
05.2018 - 04.2019
- Ensured that all materials used met required standards before use in production operations.
- Read worker logs, product processing sheets or specification sheets to verify adherence to specifications.
- Maintained machines by performing inspections and troubleshooting problems with equipment.
- Recorded daily production data into an electronic database system for tracking purposes.
- Performed production adjustments for quality and productivity.
- Set up and operated production equipment according to daily work orders and safety procedures.
Production Specialist
Idexx
Westbrook, Maine
01.2015 - 03.2018
- Set up and operated production equipment according to daily work orders and safety procedures.
Education
Associate In Science (A.S.) In Dental hygiene -
Ivy Tech community college
Skills
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Interpretation and Translation Services
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
Languages
- French
- English
- Kirundi
- Kinyarwanda
- Swahili
Timeline
Customer Service Representative
Hertz
06.2019 - 03.2020
Direct Support Professional
Unique hab solutions
01.2019 - 06.2019
Production Technician
Roche Diagnostics Corporation
05.2018 - 04.2019
Customer Service Representative
American income life
04.2018 - 06.2019
Production Specialist
Idexx
01.2015 - 03.2018
Associate In Science (A.S.) In Dental hygiene -
Ivy Tech community college
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