Angel Acosta
San Luis,AZ
Summary
Dynamic and goal-oriented professional with extensive experience at Walmart, excelling in customer service and merchandise display. Proven ability to enhance sales through effective product recommendations and maintain store organization. Strong communication skills and attention to detail contributed to improved customer satisfaction and operational efficiency. Adaptable team player committed to achieving results.
Overview
7
7
years of professional experience
Work History
Sales Floor Associate
Walmart
10.2025 - 12.2025
- Assisted customers in product selection, enhancing their shopping experience through personalized recommendations.
- Collaborated with team members to execute promotional displays, increasing product visibility and sales.
- Maintained stock levels by performing regular inventory checks and restocking shelves as necessary.
- Resolved customer inquiries and complaints promptly, contributing to improved customer satisfaction ratings.
- Organized merchandise in accordance with company standards, enhancing store aesthetics and customer navigation.
- Participated in store meetings to discuss sales strategies and operational improvements, strengthening team alignment.
- Monitored sales floor for cleanliness and organization, ensuring a welcoming environment for customers.
- Supported loss prevention efforts by monitoring sales floor activity and reporting suspicious behavior.
- Assisted in seasonal merchandising efforts, adapting displays to reflect changing product lines and promotions.
- Executed markdowns on clearance items, ensuring accurate pricing and timely updates to inventory.
- Provided assistance during inventory audits, ensuring accuracy and compliance with company standards.
- Facilitated communication between departments to streamline operations and enhance overall store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Improved store cleanliness and organization, leading to more appealing shopping environment.
- Fostered positive shopping environment, quickly addressing and resolving customer issues.
- Assisted in inventory management, ensuring product availability and timely restocking.
- Contributed to maintaining safety standards, minimizing risks for both staff and customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
Front End Associate
Walmart
04.2025 - 09.2025
- Assisted customers with product inquiries and provided accurate information on store offerings.
- Facilitated product knowledge training sessions for new hires to enhance customer service skills.
- Collaborated with team members to ensure efficient store operations during peak hours.
- Engaged customers in conversation to foster a welcoming shopping environment.
- Participated in promotional campaign execution, helping to drive sales and customer engagement.
- Provided assistance at checkout by efficiently processing transactions and handling customer queries.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Monitored sales floor for cleanliness and organization, ensuring a pleasant shopping experience.
- Implemented checkout process optimization strategies, reducing wait times for customers.
- Adapted to changing priorities and tasks, demonstrating flexibility in a fast-paced environment.
- Maintained up-to-date knowledge of current promotions and sales to inform customers effectively.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Answered questions about store policies and addressed customer concerns.
- Gathered shopping baskets and carts and relocated to designated areas.
- Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
- Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
- Boosted customer loyalty, remembering regular customers' names and preferences.
- Facilitated smooth shift changes by preparing and organizing work area for next associate.
- Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
- Maintained up-to-date knowledge of store policies and promotions to provide accurate information to customers.
- Enhanced team communication, organizing brief daily meetings to discuss goals and share updates.
- Contributed to achieving sales targets, suggesting additional products that complemented customer purchases.
- Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
- Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
- Performed cash, card, and check transactions to complete customer purchases.
Overnight Stocker
Walmart
12.2024 - 04.2025
- Executed efficient stocking procedures, ensuring product availability and visibility for customers.
- Collaborated with team members to streamline stocking processes and improve overall store efficiency.
- Maintained cleanliness of sales floor, enhancing shopping experience for customers.
- Organized merchandise displays to promote seasonal items and increase sales potential.
- Assisted in inventory counts, contributing to accurate stock management and reduction of discrepancies.
- Trained new associates on stocking procedures and safety protocols to ensure compliance and efficiency.
- Identified and reported damaged products, facilitating prompt resolution and maintaining store standards.
- Supported customer inquiries by providing product information and locating items on shelves.
- Managed backroom inventory, ensuring proper rotation and timely restocking of shelves.
- Implemented effective labeling systems for organized product identification and retrieval.
- Assisted in setting up promotional displays, attracting customer attention and boosting sales.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day's operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Interacted with guests in friendly and knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted customers and directed to requested products.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
Overnight Modular Team Associate
Walmart
10.2021 - 11.2024
- Maintained organized inventory levels, ensuring products were accessible and accurately shelved for efficient order fulfillment.
- Collaborated with team members to execute modular resets, enhancing store layout and product visibility.
- Executed safety protocols during overnight operations, minimizing risks and ensuring a secure environment.
- Identified process inefficiencies and recommended improvements to streamline workflow and enhance productivity.
- Trained new team members on operational procedures, fostering a collaborative and effective work environment.
- Assisted in managing stock levels, conducting regular inventory audits to prevent discrepancies.
- Supported management in achieving overnight performance goals through consistent task completion and accuracy.
- Participated in team meetings to discuss performance metrics and strategies for improvement.
- Adapted to changing priorities with flexibility, ensuring essential tasks were completed on time.
- Implemented best practices for product placement, enhancing customer access and optimizing sales opportunities.
- Engaged in continuous improvement initiatives, sharing insights to enhance team performance and efficiency.
- Adhered to company policies while efficiently completing assigned tasks throughout the night shift.
- Consistently met or exceeded performance metrics set forth by management for task completion times and accuracy rates during overnight shifts.
- Showcased strong problem-solving abilities when faced with unexpected challenges during modular resets, devising effective solutions to complete tasks on time.
- Contributed to the successful completion of major remodels, updating store layout according to corporate guidelines.
- Identified opportunities for improvement in product placement, resulting in more visually appealing displays that attracted customer attention.
- Actively participated in training sessions, staying informed about company policies, procedures, and best practices related to modular setup and maintenance.
- Enhanced store presentation by diligently organizing and setting up merchandise displays.
- Assisted in training new team members, providing guidance and support to help them quickly acclimate to the Overnight Modular Team Associate role.
- Supported store initiatives by executing seasonal display changes, resulting in increased sales and visual appeal.
- Collaborated with team members to complete modular resets within tight deadlines.
- Increased productivity by effectively communicating with team members and supervisors regarding task progress and issues encountered.
- Ensured timely completion of projects through efficient use of time-management skills during overnight shifts.
- Utilized various tools such as pallet jacks and hand trucks for the safe transport of merchandise throughout the store.
- Collaborated effectively with management and team members, fostering positive working relationships that contributed to overall store success.
- Reduced safety hazards through proper maintenance of aisles, ensuring a safe shopping environment for customers and staff.
- Demonstrated adaptability by quickly learning new planograms and implementing them accurately on the sales floor.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Kept work areas neat, clean and free from debris.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Managed timely and effective replacement of damaged or missing products.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Maintained store assets with effective loss prevention strategies.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Stocked designated items on shelves, end caps and displays.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Interacted with guests in friendly and knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted customers and directed to requested products.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
Overnight Merchandise Service Team
Lowe's Home Improvement Center
03.2020 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier
Burlington Coat Factory Distribution Center
04.2019 - 07.2020
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to optimize checkout workflow.
- Ensured compliance with company policies during cash handling procedures.
- Contributed to inventory management by restocking merchandise as needed.
- Resolved customer concerns promptly to enhance satisfaction levels.
- Trained new employees on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Reduced processing errors by meticulously following transaction procedures.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
Fulfillment Associate
Target
11.2018 - 12.2018
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Assisted in order processing, prioritizing accuracy to enhance customer satisfaction.
- Utilized scanning systems for efficient tracking and recording of merchandise movements.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environment.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Followed safety protocols to minimize workplace accidents.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Followed orders precisely for correct items, sizes and quantities.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Kept work areas neat, clean and free from debris.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Education
High School Diploma -
Shadow Hills High School
Indio, CASkills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
- Merchandise display
- Loss prevention
- Shrinkage control
- POS system operation
- Sales floor recovery
- Point-of-sale system
- Friendly and helpful
- Honest and dependable
- Adaptable and flexible
- Strong communication and interpersonal skills
- Attention to detail
- Customer assistance
- Sales floor organization
- Team cooperation
- Positive customer engagement
- Cash register operation
- Creative thinking
- Basic mathematics
- Goal driven
- Ability to lift 40 pounds
- Safety and cleanliness standards
- Register opening and closing
- Inventory and stocking
- Payment processing
- Merchandising and display
- Teamwork and collaboration
- Time management
- Multitasking
Timeline
Sales Floor Associate
Walmart
10.2025 - 12.2025
Front End Associate
Walmart
04.2025 - 09.2025
Overnight Stocker
Walmart
12.2024 - 04.2025
Overnight Modular Team Associate
Walmart
10.2021 - 11.2024
Overnight Merchandise Service Team
Lowe's Home Improvement Center
03.2020 - 10.2021
Cashier
Burlington Coat Factory Distribution Center
04.2019 - 07.2020
Fulfillment Associate
Target
11.2018 - 12.2018
High School Diploma -
Shadow Hills High School