Nelcy Figueroa Munoz
East Moriches
Summary
Accomplished professional with a strong background in quality assurance at Creekstone Farms Premium Beef. Demonstrated expertise in customer service and conflict resolution, ensuring compliance with industry standards. Proven ability to collaborate effectively with teams, enhancing product quality and customer satisfaction. Skilled in cash handling and maintaining accurate records, contributing to operational excellence.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Walmart
11.2024 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and resolved discrepancies swiftly.
- Provided exceptional customer service and addressed product inquiries.
- Ensured cleanliness and organization of checkout area during shifts.
- Contributed to inventory management by restocking shelves effectively.
Quality Assurance Technician
Creekstone Farms Premium Beef
03.2024 - 12.2024
- Ensured compliance with quality standards through routine inspections and evaluations.
- Resolved quality issues collaboratively with production teams to enhance efficiency.
- Assessed product integrity using testing equipment and performance metrics.
- Maintained accurate quality assurance records and documented findings meticulously.
- Trained new employees on essential quality assurance protocols and best practices.
- Evaluated adherence to safety and quality guidelines during internal audits.
Education
No Degree - Business Administration And Management
Cowley College
Arkansas City, KS05-2028
High School Diploma -
Arkansas City High School
Arkansas City, KS12-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Conflict resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Walmart
11.2024 - 03.2025
Quality Assurance Technician
Creekstone Farms Premium Beef
03.2024 - 12.2024
No Degree - Business Administration And Management
Cowley College
High School Diploma -
Arkansas City High School