Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Angel Addison

Pinellas Park

Summary

Dynamic SR Student Finance Planner at Ultimate Medical Academy with expertise in financial aid management and exceptional customer service. Recognized for delivering impactful presentations and effectively resolving student inquiries. Proven ability to streamline loan processing and provide tailored debt counseling, ensuring students navigate their financial options with confidence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

SR Student Finance Planner

Ultimate Medical Academy
Clearwater
06.2017 - Current
  • Prepared and delivered presentations on subject-specific topics.
  • Participated in outreach events designed to educate high school seniors about college financing options.
  • Maintained accurate records of all transactions related to student financial assistance activities.
  • Collaborated with company teams to expedite loan approval processes.
  • Reviewed financial aid applications and verified accuracy of information provided by applicants.
  • Evaluated appeals submitted by students seeking additional funds due to special circumstances.
  • Informed customers of loan application requirements and deadlines.
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions, and delivered key information.
  • Gave workshop and other group presentations to inform students of options and educate on financial aid process.
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.
  • Assessed family contributions based on income statements; determined eligibility for grants or scholarships.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Conducted individual counseling sessions with students and their families regarding financial aid options and eligibility requirements.
  • Set up debt payment plans based on client credit, income and assets.
  • Developed and recommended personal or commercial loan packages for clients.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Approved or denied loan applications and explained reasoning behind decisions.
  • Interpreted complex legal documents such as loan agreements, promissory notes and disclosure statements.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Received and posted payments to loan accounts.
  • Reviewed financial aid applications for accuracy and completeness.
  • Provided guidance to students on the cost of attending college and various types of financial aid available.
  • Responded promptly to inquiries from students regarding their financial aid packages.
  • Explained the differences between federal, state, institutional, private and alternative loans.
  • Assisted with completing FAFSA forms, loan documents, promissory notes and other related paperwork.
  • Updated client account information and records in company databases.
  • Recognized by management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.

Education

Associate of Science - Medical Billing

Ultimate Medical Academy
Clearwater, FL
03-2019

Skills

  • Financial aid management
  • Loan processing
  • Application review
  • Debt counseling
  • Record keeping
  • Presentation skills
  • Customer service
  • Time management
  • Problem solving
  • Microsoft proficiency
  • Energetic and enthusiastic
  • Email and telephone etiquette

Affiliations

  • A Juvenile Welfare Board (JWB) Council Memeber

Accomplishments

  • Emplyee of the Year Award in 2024
  • Best Kept Secret Award in 2018 and 2024
  • Student success award in 2020

Certification

  • Grant Writing
  • Medical Office and Billing Specialist

Timeline

SR Student Finance Planner

Ultimate Medical Academy
06.2017 - Current

Associate of Science - Medical Billing

Ultimate Medical Academy
Angel Addison