Angel Alcazar
Lewisville,TX
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Financial Services Representative
TD Ameritrade
Southlake, TX
01.2022 - Current
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Discussed financial options with clients and provided informed suggestions.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Responded to customer questions and concerns or escalated to supervisor for resolution.
- Read financial publications to remain informed about trends affecting market conditions.
- Conducted research to answer questions and handle issues using multiple systems and resources.
Recreation Leader
City of Denton Parks & Rec
Denton, TX
03.2020 - 01.2022
- Run front desk activities at local Rec Centers Provide friendly experience for patrons
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Tracked program spending, enrollments and attendance to produce monthly reports for program director.
- Scheduled events in recreation facilities and monitored facility conditions.
- Developed positive and productive relationships with kids, parents and staff.
- Ordered and maintained all recreational equipment.
- Supervised groups of up to 20 children under age 12 from arrival through departure at end of day
Assisting Manager
Dollar General
Denton, TX
01.2020 - 03.2021
- Handle large sums of money for daily use of store
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Monitored security and handled incidents calmly.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Broadcast Writer
NT Daily News, The University of North Texas
Denton, TX
08.2017 - 05.2018
- Networking for local contacts to interview for future
- Conducting Interviews for other positions within company from Cashier to HR.
- Anchoring and co-anchoring newscasts
- Writing scripts for stories within timely manner
- Shooting video and audio for newscasts
- Editing together VOs, VOSOTs, and PKGs
- Making Graphics for broadcasts
- Floor Directing, teleprompter operator, and sound boarding.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Conducting 5 interviews daily
Cashier/ Lead Shift Cashier
The Home Depot Inc
Denton, TX
08.2015 - 03.2016
- Assist customers with diverse construction projects from planning to reading floor plans and selecting material needed for project.
- Provide exceptional customer service and be “face of store” Open and close cash drawers handling large sums of money
- Ensure and assist co-workers with accurate transactions from returns to price changes and discounts.
- Help patrons/ contractors order large sums of material, or out of stock materials for projects
- Follow and help comply with all OSA regulation for safe and clean work place.
- Developed standard operating procedures.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained cash drawer of $200 or more per shift
Education
SIE, Series 7, Series 63 Licenses - Investing And Personal Finances
TD Ameritrade
Southlake, TX06.2022
CPR And First AID Certified) 4-year -
University of North Texas
Denton, TX12.2019
4-years of College - Journalism/Marketing, History
Mayborn School of Journalism
Denton, TX12.2019
High School Diploma -
Lake Highlands High School
Dallas, TX06.2014
Skills
- Teaching
- Budgeting
- Recordkeeping
- Educational Programs
- Customer service skills
- Goals and Performance
- Staff Supervision
- Store Management
- Cash Handling
- Interviewing skill
- Self-motivated professional
- Planning and Coordination
- Good listening skills
Certification
CPR/ AED Certified Level 2 USA Archery Training Certification CivicRec Photography
Certified Broker
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Financial Services Representative
TD Ameritrade
01.2022 - Current
Recreation Leader
City of Denton Parks & Rec
03.2020 - 01.2022
Assisting Manager
Dollar General
01.2020 - 03.2021
Broadcast Writer
NT Daily News, The University of North Texas
08.2017 - 05.2018
Cashier/ Lead Shift Cashier
The Home Depot Inc
08.2015 - 03.2016
SIE, Series 7, Series 63 Licenses - Investing And Personal Finances
TD Ameritrade
CPR And First AID Certified) 4-year -
University of North Texas
4-years of College - Journalism/Marketing, History
Mayborn School of Journalism
High School Diploma -
Lake Highlands High School