Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Allen

Baltimore,MD

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills.Highly-motivated With desire to take on new challenges and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Amazon Associate

Amazon dca1 Dwell Lead
Sparrows Point, Maryland
11.2020 - Current

Dwell lead In problem solve Afe1(cross trained for packer,sorter,Inducter,smart pac,pack singles)

  • Packed boxes and stock using organizational guidelines.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Inspected incoming shipments for damage or discrepancies.
  • Applied barcodes to Items and used digital scanners to track and locate materials.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Used pallet jacks to move items to and from warehouse locations.
  • Operated scanners, computers, and other equipment to track orders.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Followed established guidelines for picking orders accurately.
  • Assisted in packaging and labeling of products for shipment.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Manager's Assistant

Gerber Collision
Dundalk, Maryland
05.2014 - 12.2017
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Processed invoices, purchase orders and expense reports in accordance with company policy.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained positive working relationship with fellow staff and management.
  • Answered phones and routed voicemails to respective employees.
  • Answered incoming calls and directed them to appropriate personnel or departments.
  • Maintained front desk to provide positive first impression.
  • Scheduled meetings, and appointments for clients to get their car appraised and fixed.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.

Cashier

Pulaski Liquor emporium
Baltimore , MD
02.2010 - 07.2015
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers promptly and responded to questions.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Used suggestive selling techniques to promote add-on sales.
  • Welcomed customers, offering assistance to help find store items.
  • Worked closely with front-end staff to assist customers.
  • Helped with purchases and signed customers up for rewards program.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer questions and provided store information.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

Some College (No Degree) - General Studies

Baltimore City Community College
Baltimore, MD

Skills

  • Decision-making skills
  • Conflict resolution skills
  • Dedicated and strong work ethic
  • Detail-oriented work ethic
  • Team leadership qualities
  • Great Problem-solving abilities
  • Friendly, positive attitude

Timeline

Amazon Associate

Amazon dca1 Dwell Lead
11.2020 - Current

Manager's Assistant

Gerber Collision
05.2014 - 12.2017

Cashier

Pulaski Liquor emporium
02.2010 - 07.2015

Some College (No Degree) - General Studies

Baltimore City Community College
Angel Allen