Angel Andrades
Everett ,MA
Summary
Dedicated Automotive Technician with a strong work ethic and expertise in engine repair at Sullivan Tire and Auto Service. Proficient in diagnosing vehicle issues and performing preventive maintenance, ensuring customer satisfaction through attention to detail and effective problem-solving. Experienced in tire services and brake systems, contributing to a well-organized and efficient work environment.
Overview
2026
2026
years of professional experience
Work History
Automotive Technician
Sullivan Tire and Auto Service
Peabody, MA
03.2019 - Current
- Learned safety protocols and best practices for automotive repair environments.
- Assisted in diagnosing vehicle issues using diagnostic tools and equipment.
- Maintained cleanliness and organization of work area and tools.
- Supported senior technicians with routine maintenance tasks and inspections.
- Adapted quickly to new technologies and repair methods in automotive industry.
- Collaborated with team members to ensure timely completion of service requests.
- Engaged in continuous learning through training sessions and workshops on automotive systems.
- Developed familiarity with various vehicle makes, models, and related repair procedures.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Boosted team morale and productivity through effective communication and leadership.
- Conducted safety inspections to comply with legal and company standards.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Analyzed vehicle data using advanced diagnostic equipment.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Explained estimates and determined repair timelines to manage customer expectations.
Tow Truck Operator
Tally’s
Gloucester, MA
2021 - 2025
- Operated tow trucks safely to assist stranded motorists and transport vehicles.
- Coordinated with dispatch to optimize response times for emergency calls.
- Conducted routine vehicle inspections and maintenance to ensure operational readiness.
- Provided exceptional customer service by communicating clearly during towing operations.
- Trained new operators on safety protocols and efficient towing techniques.
- Developed strategies for improving response efficiency and reducing downtime in operations.
- Implemented process improvements that enhanced safety measures and reduced incident reports.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Reduced response time for service calls by effectively prioritizing tasks and efficiently managing routes.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Increased client retention by providing exceptional customer service during difficult situations involving vehicle breakdowns or accidents.
- Answered roadside assistance calls for tows and other vehicle support.
- Improved customer satisfaction by providing timely and efficient towing services to stranded motorists.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed routine maintenance on truck to keep in working order.
Sales Associate
Home Depot
Somerville, MA
2019 - 2019
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Executed sales transactions efficiently, maintaining accuracy during high-volume periods.
- Maintained and cleaned lumber department
- Front and faced my work area
- Trained new associates on sales techniques and company policies to improve team performance.
Tow Truck Operator
Export Towing
Somerville, MA
2016 - 2018
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
- Collaborated with dispatchers, efficiently responding to roadside assistance requests and coordinating recovery efforts.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Trained new operators on safety protocols and efficient towing techniques.
Automotive Technician
Flores Auto Repaor
Malden, MA
2016 - 2018
- Completed customer orders and warranty services according to manufacturer specifications.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Learned about diesels
- Conducted routine maintenance checks for improved vehicle safety and longevity.
Furniture Mover
Rent A Center Warehouse & Retail Store
Everett, MA
2015 - 2016
- Coordinated furniture loading and unloading to ensure efficient transport between locations.
- Trained new team members on safety protocols and moving techniques to enhance operational efficiency.
- Maintained inventory accuracy through systematic tracking of furniture and equipment during moves.
- Implemented process improvements that streamlined workflows, reducing time spent on relocations.
- Oversaw crew assignments to optimize resource allocation and enhance job completion rates.
- Developed training materials for staff to improve skill levels and adherence to safety standards.
- Collaborated with management to refine logistics strategies, increasing overall productivity of moving operations.
- Followed verbal and written instructions to properly move and ship products.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
- Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
- Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.
- Navigated challenging spaces safely during moves, expertly maneuvering heavy furniture items up staircases or through tight hallways without causing damage.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Increased customer referrals by providing exceptional service, consistently arriving on time, and exceeding expectations.
- Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.
- Conducted thorough pre-move inspections of furniture items to identify existing damages or potential challenges while handling them during relocation processes.
- Moved furniture and boxes using utility dolly and truck ramp.
- Arranged items at destination according to customer requests and instructions.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Inspected items for damage and reported issues to supervisor for resolution.
- Strapped items down over protective padding to secure throughout transportation.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
Education
GED - General Studies
Everett High School
Everett, MA2007
Skills
- Strong work ethic
- Changing tires
- Attention to detail
- Engine repair
- Problem-solving
- Valid Driver's license
- Hand and power tools
- Brake systems understanding
- Preventive Maintenance
- Customer service
- Tire services
- Suspension systems
- Steering systems
- Inspecting vehicles
- Brake systems
- Alignments experience
- Fuel systems
- Exhaust systems
- Team collaboration
- Installing equipment
- Heavy lifting
- Battery services
- Replacing filters
Languages
Spanish
Native or Bilingual
Timeline
Automotive Technician
Sullivan Tire and Auto Service
03.2019 - Current
Tow Truck Operator
Tally’s
2021 - 2025
Sales Associate
Home Depot
2019 - 2019
Tow Truck Operator
Export Towing
2016 - 2018
Automotive Technician
Flores Auto Repaor
2016 - 2018
Furniture Mover
Rent A Center Warehouse & Retail Store
2015 - 2016
GED - General Studies
Everett High School