Angel Avila
Oxnard,CA
Summary
Multi-talented professional knowledgeable about equipment operation, quality standards and safety hazards. Steps easily into any production position and works hands-on with team members in need of improvement. Versed in documentation, compliance and scheduling.
Overview
13
13
years of professional experience
Work History
Production Supervisor
Duverger's Macarons
Oxnard, CA
08.2015 - 03.2020
- Trained new staff on production processes and procedures.
- Resolved any conflicts between employees in a professional manner.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Assisted with troubleshooting equipment malfunctions or operational problems as needed.
- Provided feedback and guidance to personnel regarding their job performance and development plans.
- Communicated effectively with other departments to ensure smooth workflow from start to finish.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Evaluated and assessed personnel to identify potential candidates for promotion.
- Prepared operations data to produce comprehensive reports to management.
- Conferred with management and subordinates to resolve problems or complaints.
- Supported safety programs to reduce and eliminate employee injuries.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Provided input for performance reviews and identified areas for additional improvement.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Crew Member
Baskin Robins
Oxnard, CA
06.2015 - 08.2015
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
Student Volunteer
Salvation Army-Food Distribution Center
Oxnard, CA
03.2007 - 02.2008
- Assisted with loading and unloading food items from delivery trucks.
- Organized products in storage areas to ensure efficient distribution.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Prepared food boxes
Education
Associate of Science - Dental Hygiene
Oxnard College
Oxnard, CASkills
- Quality Control
- Continuous Improvement
- Production targets
- Materials Handling
- Assembly and production
- Line maintenance
- Training and mentoring
- Waste Reduction
- Equipment Operation
- Raw material
- Dessert Preparation
- Creativity and Innovation
- Training staff
- Precision measuring
- Preparing Fillings
Timeline
Production Supervisor
Duverger's Macarons
08.2015 - 03.2020
Crew Member
Baskin Robins
06.2015 - 08.2015
Student Volunteer
Salvation Army-Food Distribution Center
03.2007 - 02.2008
Associate of Science - Dental Hygiene
Oxnard College