Angel Benavidez
Charlotte NC
Summary
Dynamic sales professional with extensive experience at Capstone, proficient in Salesforce and specialized in consultative sales strategies. Bilingual in Spanish and English, excels in cultivating relationships to consistently meet and exceed sales targets. Proven success in enhancing customer satisfaction through targeted marketing initiatives and deep product knowledge. Committed to driving revenue growth while fostering long-term client partnerships. Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
Overview
8
8
years of professional experience
Work History
Inside Sales Rep, Regional Sales Coordinator, BDR
Capstone
Mankato, MN
06.2022 - 12.2024
- Create quotes for customers and follow up on these to ensure the sale closes
- Respond effectively to customer inquiries regarding needs, product recommendations, pricing, process, and delivery
- Tracking and documenting outbound calls, email activity, and opportunities, insuring customer information is updated in Salesforce
- Building Campaigns to encourage company promos to bring in potential sales
- (Upgrades and New)
- Familiarity with digital and print products
- Maintain accurate and up-to-date records in Salesforce
- Communicate with sales partners and customers to insure goals were met
- Documentation and reporting: adhering to sales procedures, pricing guidelines, and delegation of discounting
Server
Char Bar
Mint Hill, NC
05.2022 - 02.2023
- Guided the guest through the dining experience by helping with selection of food and beverage
- Enhanced each guests' experience by suggesting courses, promos
- Had a strong knowledge of menu items and preparations
- Took orders of guests both in house and over the phone and conveyed to the bar and/or kitchen
- Prompt delivery of food and drink to each guest
- Communicated well with other servers, kitchen staff, and all management
- Maintained presentation and cleanliness of dining room and bar
- Prepared before, during and after shift with various side works
Receptionist
Design Resources
Charlotte, NC
05.2021 - 05.2022
- Coordinated travel arrangements and accommodations for staff and visiting guests.
- Greeted customers, answered general questions and directed to appropriate locations.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Sorted incoming mail and directed to correct personnel each day.
- Assisted with special projects assigned by management when required.
- Processed payments and updated accounts to reflect balance changes.
Design Consultant-Sales
TYSON FURNITURE
Black Mountain, NC
07.2020 - 05.2021
- Maintain thorough up-to-date knowledge of all product pricing
- Provide customers with product information
- Maintain updated customer information including contact data, special interest etc
- Follow up on all quotations within a weeks time
- Maintain professional courtesy with associates and customers at all times
- Hit sales goals monthly
Server/Customer Service Liaison
FOOTHILLS BUTCHER BAR
Black Mountain, NC
03.2017 - 07.2020
- Keep record of customer interactions, process customer accounts and file documents
- Facilitate a working relationship between clients and the company
- Monitor customer satisfaction through follow up on solving customer issues and problems
- Light retail meat sales
- Product and service knowledge to ensure a great experience
- Social media marketing to increase sales in-store and online
- Knowledge on Menu, including drinks and specials
- Take accurate orders and used POS system
- Ensured responsible alcohol service consumption was practiced
- Take the extra mile to engage customers
Education
A.A. - Critical thinking & Integrative studies
CREATED INSTITUTE
Black Mountain, NC12.2019
Skills
- Spanish-speaking
- English-speaking
- Microsoft Suite
- Salesforce proficiency
- Goal-oriented mindset
- Relationship building
- Consultative sales strategies
Languages
Spanish
Professional
English
Native/ Bilingual
Affiliations
- Cooking
- Reading
- Design (clothing and interiors)
- Trying new restaurants
Timeline
Inside Sales Rep, Regional Sales Coordinator, BDR
Capstone
06.2022 - 12.2024
Server
Char Bar
05.2022 - 02.2023
Receptionist
Design Resources
05.2021 - 05.2022
Design Consultant-Sales
TYSON FURNITURE
07.2020 - 05.2021
Server/Customer Service Liaison
FOOTHILLS BUTCHER BAR
03.2017 - 07.2020
A.A. - Critical thinking & Integrative studies
CREATED INSTITUTE
Similar Profiles
NYLAN SIMPSONNYLAN SIMPSON
Shift Lead/ Forklift operator at CapstoneShift Lead/ Forklift operator at Capstone
Tyler IrvingTyler Irving
Claims Adjuster, Automobile and Casualty at CapstoneClaims Adjuster, Automobile and Casualty at Capstone
Courtney SimmonsCourtney Simmons
UX/UI Designer at CapstoneUX/UI Designer at Capstone
Anusha SeelankiAnusha Seelanki
SAP Vertex Consultant at Accenture Pvt. LTDSAP Vertex Consultant at Accenture Pvt. LTD
Corey MoserCorey Moser
Tube Loader at Taiji Group UsaTube Loader at Taiji Group Usa