Angel Bouchard
Ellington
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
9
9
years of professional experience
Work History
Server
Longhorn
Keene, NH
- Current
- I waited on tables balancing multiple different tasks to make sure guests were satisfied and food and experience was enjoyable. While waiting on tables I have to balance doing side work, running food and making sure my tables are all set.
Building manager
Keene State College Student Center
Keene, NH
08.2021 - 05.2025
- I am in charge of making sure the student center building on campus is safe and help anyone who has questions about something on campus's well lead teams in set up for events planned in the center. If any problem arises I must find a way to fix it whether it's something broken or an unhappy guest.
Cashier
TJ MAXX
Keene, NH
09.2021 - 09.2023
- I was a cashier in charge of ringing people out and if a customer needed help with anything I would assist them anyway I could.
Delivery driver
Somers Pizza
Somers, CT
12.2021 - 08.2023
- I did dishes and answering phones, however primarily I was in charge of packing up orders making sure they have all their items and bringing them to people's homes.
Ice cream and kitchen trainer
Sonnys Place
Somers, CT
03.2021 - 07.2023
- I worked with handling money in a register and taking orders as well as scooping ice cream. I trained new employees and was in charge of making sure everything ran smoothly when the supervisor was not there.
Management Trainee
Enterprise Rent-A-Car
Keene NH
09.2025 - 06.2026
- Assisted in daily operations by supporting team members with project tasks and administrative duties.
- Supported customers with vehicle reservations, rentals, returns, and inquiries while delivering a high level of customer satisfaction.
Participated in fleet management activities, including vehicle inspections, inventory tracking, and maintenance coordination.
Learned and applied sales techniques to promote rental products, insurance options, and additional services.
Processed rental agreements, payments, and customer documentation accurately in compliance with company policies.
Managed back-office administrative tasks, including data entry, contract processing, billing, reporting, and maintaining accurate customer and vehicle records.
Utilized enterprise management software to update reservations, monitor fleet availability, process transactions, and generate operational reports.
Assisted with account management, document verification, and reconciliation of daily financial transactions.
Collaborated with team members to achieve branch performance goals and maintain operational efficiency.
Cashier and Manager
Mcdonalds
Ellington, CT
05.2018 - 01.2021
- I was in charge of bagging and running food while having to handle many tasks at once such as, handing out food,taking orders and money all at the same time. I was later promoted to manager where I was tasked with running the restaurant floor and staff as well in charge of doing deposits and closing or opening the restaurant.
Police explores
Vernon, CT
10.2017 - 03.2018
- We helped local police work local big events like fireworks,fairs,festivals. With crowd control, parking and patrolling the events. During patrolling events we had to watch for anything and help make it so that if a emergency broke out police can focus on that and we woud help a assist in anyway.
Education
High school diploma -
Ellington High School
Ellington, CT06.2021
Bachelor of Science - Criminal justice, Psychology
Keene State College
Keene, NH05-2025
Skills
- Multitasking
- Problem solving
- Time management
- Strong Communication
- Leadership
- Customer service
- Active listening
- Teamwork
- Adaptability
- Time management skills
- Work ethic and integrity
- Team collaboration
Timeline
Management Trainee
Enterprise Rent-A-Car
09.2025 - 06.2026
Delivery driver
Somers Pizza
12.2021 - 08.2023
Cashier
TJ MAXX
09.2021 - 09.2023
Building manager
Keene State College Student Center
08.2021 - 05.2025
Ice cream and kitchen trainer
Sonnys Place
03.2021 - 07.2023
Cashier and Manager
Mcdonalds
05.2018 - 01.2021
Police explores
10.2017 - 03.2018
Server
Longhorn
- Current
High school diploma -
Ellington High School
Bachelor of Science - Criminal justice, Psychology
Keene State College