Angel Boyce
Martinsburg,WV
Summary
Experienced with case management and offender supervision. Effective at managing difficult cases and making sound, educated decisions. Creative and practical problem solver. Utilizes effective rehabilitation strategies and support mechanisms to foster positive behavioral changes. Knowledge of legal processes and compliance requirements in probation services. Professional in criminal justice field with expertise in client supervision and rehabilitation. Proven impact in reducing recidivism through tailored support and intervention programs. Reliable team collaborator focused on achieving results and adapting to changing needs, skilled in risk assessment and crisis intervention.
Overview
9
9
years of professional experience
Work History
Probation Officer
Supreme Court of Appeals of West Virginia
02.2020 - Current
- Worked directly with victims of felony crimes.
- Managed a case load of approximately 60-70 felony offenders
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of community corrections.
- Ensured compliance with court-ordered sanctions by closely monitoring probationers'' adherence to conditions of release.
- Wrote progress reports and testified under oath at court hearings.
- Evaluated people on probation to determine best course of rehabilitation.
- Conducted investigations into violations and other allegations.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Supervised offenders to reduce risk to community.
- Conducted thorough pre-sentence investigations and prepared detailed reports for the courts, aiding informed decision making.
- Collaborated with treatment providers to ensure seamless delivery of services for probationers, resulting in improved outcomes.
Assistant
Supreme Court of Appeals of West Virginia
02.2020 - 08.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Remained unbiased and professional to all criminal offenders and treated them with respect
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Utilized Court systems to maintain the appropriate records for 60-70 cases.
- Participated in multi-agency communications to ensure accuracy of information.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Bolstered office security measures, updating and enforcing policies for handling confidential information.
Office Assistant
Wagner's Outdoor Express RV
07.2015 - 08.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
Education
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA09.2022
Associate of Science - Human Services
Hagerstown Community College
Hagerstown, MD12.2017
High School Diploma -
Washington County Technical High School
Hagerstown, Maryland05.2015
Skills
- Case Management
- Victim communication
- Risk and needs assessments
- Substance abuse
- Trained in defensive tactics
- Database Searches
- Exceptional communicator
- Public Speaking
- Court Procedures
- Presentence Investigation Reports (PSI)
- Courtroom Testimony
- Crisis Intervention Techniques
- Behavioral Counseling
Timeline
Probation Officer
Supreme Court of Appeals of West Virginia
02.2020 - Current
Assistant
Supreme Court of Appeals of West Virginia
02.2020 - 08.2022
Office Assistant
Wagner's Outdoor Express RV
07.2015 - 08.2019
Bachelor of Science - Psychology
Liberty University
Associate of Science - Human Services
Hagerstown Community College
High School Diploma -
Washington County Technical High School
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