Angel Bravo
Dallas
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
9
9
years of professional experience
Work History
Activation Coordinator
Sunpower
Dallas, Texas
10.2023 - 05.2026
- Developed and maintained comprehensive documentation for operational processes and procedures.
- Conducted post-installation follow-ups with clients to ensure satisfaction and address any concerns or questions that arose after system activation.
- Resolved customer complaints through calm, constructive communication.
Solar Advisor
SunPower
Austin, TX
01.2022 - 10.2023
- Mentored new sales team to surpass goals in alignment with brand standards.
- Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
- Created sales and marketing tools, growing clientele and generating quality sales leads.
- Applied advanced understanding of Ring DNA system throughout promotional and sales phases, securing major consultations.
- Developed strategic and tactical sales plans to structure new consultations and securing sales.
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Health Associate
TML Health
Austin, Tx
01.2021 - 01.2022
- Resolved patient inquiries regarding healthcare services and insurance coverage efficiently.
- Educated patients on appointment scheduling and medical billing processes to enhance understanding.
- Collaborated with healthcare providers to ensure accurate patient information was communicated effectively.
- Streamlined customer service workflows, reducing response times and improving overall service quality.
Sales Associate
AT&T
Austin , TX
11.2019 - 01.2021
- Trained new sales associates on product features and effective sales techniques.
- Maintained up-to-date knowledge of promotions, services, and industry trends to enhance sales conversations.
- Collaborated with team members to achieve monthly sales targets and improve store performance.
- Developed strategic merchandising displays to maximize product visibility and drive sales growth.
Member Services Coordinator
LogistiCare
Austin, Tx
03.2017 - 11.2019
- Achieved Customer Satisfaction percentage of 96%
- Managed high-volume inbound calls, ensuring timely and accurate responses to client inquiries.
- Resolved service issues by effectively communicating with healthcare providers and clients.
Education
High School Diploma -
Manor High School
Tx05.2017
Skills
- Bilingual Fluent in Spanish
- Sales and Marketing
- Troubleshooting
- Multitasking
- Computer Software Savvy
- Bilingual
- Data entry
- Project Support
- Event planning
Languages
Spanish
Native or Bilingual
Timeline
Activation Coordinator
Sunpower
10.2023 - 05.2026
Solar Advisor
SunPower
01.2022 - 10.2023
Health Associate
TML Health
01.2021 - 01.2022
Sales Associate
AT&T
11.2019 - 01.2021
Member Services Coordinator
LogistiCare
03.2017 - 11.2019
High School Diploma -
Manor High School