Elsa Smith (Williamson)
Baton Rouge,LA
Summary
Accomplished, seasoned Human Resources professional with a passion to lead, inspire and develop others. Strategic thinker with ability to achieve results while building relationships at all levels in the organization. Strong interpersonal skills with proven ability to communicate, influence and motivate executive partners, managers, teammates, cross functional groups and individuals/teams to deliver business results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
AskHR Performance Center Representative Full-Time
Franciscan Missionaries Of Our Lady Of The Lake HS
07.2022 - Current
- Provide HR support to over 25,000 employees, managers and executives across seven different sites.
- Collaborate with leadership to assess and improve policies across board.
- Promote and enable necessary changes to align operations with strategic plans.
- Maintain confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
Leave Administrative Specialist
Franciscan Missionaries Of Our Lady Of The Lake HS
02.2020 - 07.2022
- Responsible for administering all aspects of FMOLHS Leave Administration Program
- Accurately managed over 200 leave of absence cases and determined leave eligibility and leave type, based on state and federal laws, as well as company policy and review associated medical certifications within specific timeframes
- Met departmental productivity standards and coordinated with all applicable parties to administer FMLA, state mandated leaves, and company specific leaves
VP, Career Services
C.A.R.E. Foundation
Jan2020 - Current
- Develop and implement strategies to increase engagement including on boarding and mentorship programs.
- Match job seekers to employer positions and maintain ongoing relationships with companies to drive successful outcomes
- Work with students and graduates to offer guidance on interview techniques, workplace expectations and resume best practices
Human Resources Analyst
County Of Riverside
10.2017 - 12.2019
- Advise, coach and counsel managers and staff regarding human resources policies, procedures, programs and labor relations across 42 departments
- Conduct full-cycle recruitments for Riverside University Health System (RUHS) Medical Center, 10 Federally Qualified Health Centers, Behavioral and Public Health departments
- Partner with leaders to optimize employee management strategies for areas such as recruitment and selection, coaching and release of employees, and leave management to facilitate positive results including direct assistance to County's Medical Center
- Effectively communicated with potential hires to provide clarity on expected tasks, compensation and policies
Human Resources Technician
County Of Riverside
03.2015 - 10.2017
- Implemented process improvements to automate HR operations, including record tracking and mass recruitment of Office Assistants across 5 divisions and all County regions which reduced recruitment time and provided time-lines to the department for the entire year
- Administered proctored and unproctored computerized assessments to candidates in various classifications
- Provided HR advice and counsel in alignment with County's employment policy
Volunteer Services Manager
Non Profit Organization
03.2016 - 04.2017
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied participant experience
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Maintained current understanding of state and federal policies such as Equal Employment Opportunity and ADA
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Eligibility Technician Bilingual
County Of Riverside Dept Of Public Social Services
01.2013 - 02.2015
- Communicated with people from various cultures and backgrounds, using active listening and interpersonal talents to ensure consistency
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
- Gathered, analyzed and compiled data into reports to be distributed to appropriate personnel
Office Assistant Bilingual
County Of Riverside Dept Of Public Social Services
01.2010 - 01.2013
- Kept customer and financial records current and accurate to stay on top of changing information and avoid lost data
- Supported staff and leaders with effective correspondence management, document coordination and customer relations
- Recipient of Customer Service Award of November 2012
Dias/Director
Riverside City College-Model United Nations
09.2003 - 02.2013
- Instructed students on diplomatic skills, public speaking, understanding and writing of international law, political savviness and parliamentary procedure
- Elected to participate in quarterly national and international conferences
- Dias and Director in annual conferences from 2008 to 2013
- Proof read competitors' papers and suggested award recipients
Education
Master of Arts - Organizational Leadership
California Baptist University
Riverside, CA04.2017
Bachelor of Arts - Public Administration
California Baptist University
Riverside, CA05.2012
Associate of Arts - Political Science
Riverside City College
Riverside, CA06.2007
Skills
- Bilingual fluent in Spanish
- Recruiting/Staffing
- Strategic Workforce Planning
- Talent Management
- Employee Relations/Engagement
- Compliance/Employment Law
- Coaching and Corrective Action
- Kronos
- Oracle
- PeopleSoft
- Lawson
Certification
Certified Leave Management Specialist
Timeline
AskHR Performance Center Representative Full-Time
Franciscan Missionaries Of Our Lady Of The Lake HS
07.2022 - Current
Leave Administrative Specialist
Franciscan Missionaries Of Our Lady Of The Lake HS
02.2020 - 07.2022
Human Resources Analyst
County Of Riverside
10.2017 - 12.2019
Volunteer Services Manager
Non Profit Organization
03.2016 - 04.2017
Human Resources Technician
County Of Riverside
03.2015 - 10.2017
Eligibility Technician Bilingual
County Of Riverside Dept Of Public Social Services
01.2013 - 02.2015
Office Assistant Bilingual
County Of Riverside Dept Of Public Social Services
01.2010 - 01.2013
Dias/Director
Riverside City College-Model United Nations
09.2003 - 02.2013
VP, Career Services
C.A.R.E. Foundation
Jan2020 - Current
Master of Arts - Organizational Leadership
California Baptist University
Bachelor of Arts - Public Administration
California Baptist University
Associate of Arts - Political Science
Riverside City College
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