Angel Brennsteiner
Uniontown,PA
Summary
Innovative and organized professional with a strong background in store management. Recognized for enhancing visual merchandising and implementing successful customer loyalty programs, resulting in increased repeat business and improved satisfaction scores.
Overview
3
3
years of professional experience
Work History
Store Manager
Hot Topic
Morgantown, WV
11.2022 - Current
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service excellence and product knowledge.
- Enhanced visual merchandising strategies to align with brand standards and boost sales performance.
- Led initiatives to enhance customer experience, resulting in higher satisfaction scores and repeat business.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Archives Intern
Seton Hill
Greensburg, PA
01.2023 - 05.2023
- Cataloged and organized archival materials to enhance accessibility for research purposes.
- Assisted in digitizing historical documents, improving preservation and retrieval efficiency.
- Conducted inventory assessments of archival collections, ensuring accurate record-keeping.
- Collaborated with staff to develop strategies for enhancing user engagement with archives.
- Skilled at working independently and collaboratively in a team environment.
Education
English: Creative Writing
Seton Hill University
GreensburgBachelor of Arts - English
Southern New Hampshire University
Hooksett, NH05-2027
Skills
- Customer service
- Multitasking and organization
- Store opening and closing
- Outstanding communication skills
- Team leadership and coaching
- Store merchandising
- Shift scheduling
- Recruitment, hiring, and training of employees
- POS systems and cash handling
- Conflict Resolution
- Microsoft and Google products such as Word, PowerPoint, and Excel
Timeline
Archives Intern
Seton Hill
01.2023 - 05.2023
Store Manager
Hot Topic
11.2022 - Current
English: Creative Writing
Seton Hill University
Bachelor of Arts - English
Southern New Hampshire University