Summary
Overview
Work History
Education
Skills
Timeline
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Angel Briscoe

Evansville,IN

Summary

Resourceful culinary professional known for high productivity and efficiency in task completion. Specialized skills include advanced food preparation techniques, innovative menu development, and effective kitchen management. Excel at teamwork, adaptability, and creative problem-solving to excel in fast-paced kitchen environments.

Overview

16
16
years of professional experience

Work History

Cook

Zesto Drive-In
Evansville, IN
07.2024 - Current

Receptionist

Econolodge
Evansville, IN
02.2017 - 12.2020
  • Responded to customer inquiries via phone, email, and in person.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Greeted customers warmly and made them feel welcome.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Handled sensitive information in a confidential manner.
  • Updated customer information in databases regularly to ensure accuracy of records.

Shift Lead

Sonic
Evansville, IN
03.2009 - 11.2011
  • Handled cash register transactions accurately while providing excellent customer service.
  • Implemented company policies consistently across all shifts.
  • Trained new employees on company policies, procedures, and job duties.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Assisted in the training of new employees.
  • Taught staff upselling techniques to meet revenue targets.
  • Checked orders for quality and completeness.
  • Coached team members to increase productivity and reduce workplace accidents.

Education

GED -

Owensboro High School
Owensboro, KY
05-1997

Skills

  • Cooking
  • Staff development
  • Daily reporting
  • Staff supervision
  • Rules enforcement
  • Staff motivation
  • Cash handling

Timeline

Cook

Zesto Drive-In
07.2024 - Current

Receptionist

Econolodge
02.2017 - 12.2020

Shift Lead

Sonic
03.2009 - 11.2011

GED -

Owensboro High School

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Angel Briscoe