Angel Busby
Cedar Park,TX
Summary
Dedicated and hardworking professional with experience in customer service and sales. Skilled in communication, problem solving, and leadership. Seeking a position that will utilize my skills and experience to drive business growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
E-Commerce Personal Shopper
HEB Grocery Store
09.2021 - Current
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
- Actively promoted e-commerce department services to customers by highlighting benefits and service offerings during in-store interactions.
- Provided personal shopping services for product categories ranging from fresh food to medicine.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Produce Associate
HEB Grocery Store
09.2021 - Current
- Stocked fruits and vegetables and removed old or poor quality products.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Operated balers, hand jacks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Collaborated with store management to align with objectives and provide quality produce.
Sever/Production Worker
Pizza Hut
04.2018 - 04.2020
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Participated in regular meetings with team members to discuss production updates.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Weighed and measured items to prevent waste and meet quality standards.
Education
High School Diploma -
La Vernia High School
La Vernia, TX06.2020
Skills
- Customer Seating
- Collaborative Environments
- Proper Storage Procedures
- Productivity Performance
- Mobile Ordering Understanding
- Promote Products
- Personal Shopping
- High-Energy and Stamina
- Product Knowledge
Certification
food hander certification
Timeline
E-Commerce Personal Shopper
HEB Grocery Store
09.2021 - Current
Produce Associate
HEB Grocery Store
09.2021 - Current
Sever/Production Worker
Pizza Hut
04.2018 - 04.2020
High School Diploma -
La Vernia High School