Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Canales

Seabastian,FL

Summary

Skilled in crisis management and computer assembly, I enhanced system performance at PC Doctors and adeptly managed inmate supervision at Martin Correctional Institution. Leveraging strong de-escalation techniques and a commitment to physical fitness, I fostered safe environments and optimized operations, demonstrating adaptability and a focus on continuous improvement.

Overview

15
15
years of professional experience

Work History

Correction

Indian River Sheriff Office
03.2022 - Current
  • Contributed to a positive workplace culture by maintaining professionalism and fostering respectful interactions with colleagues and supervisors.
  • Managed crisis situations effectively through de-escalation techniques, maintaining safety for both staff and inmates.
  • Conducted thorough investigations into alleged misconduct or rule violations, resulting in appropriate disciplinary actions when necessary.


Correction Officer

Martin Correctional Institution
05.2021 - 03.2022
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
  • Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Technician

Hotwire Communications
01.2017 - 03.2021
  • Optimized system performance thorough testing and analysis.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.

Contractor

Atech
01.2015 - 01.2017
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Ensured customer satisfaction by providing prompt and professional installation services.
  • Educated customers on service features and functionalities.

Computer Technician

PC Doctors
01.2011 - 01.2015
  • Enhanced system performance by conducting regular software and hardware updates.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Replaced defective components and parts on malfunctioning computers and office machines.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.

Education

High School Diploma -

Broward College
Fort Lauderdale, FL

Skills

  • Inmate Supervision
  • Contraband Control
  • Mental health awareness
  • Substance Abuse Knowledge
  • Self-defense techniques
  • Physical Fitness
  • De-Escalation Techniques
  • Crisis Management
  • Computer Assembly
  • Desktop and laptop installations
  • Installation and Repair

Timeline

Correction

Indian River Sheriff Office
03.2022 - Current

Correction Officer

Martin Correctional Institution
05.2021 - 03.2022

Technician

Hotwire Communications
01.2017 - 03.2021

Contractor

Atech
01.2015 - 01.2017

Computer Technician

PC Doctors
01.2011 - 01.2015

High School Diploma -

Broward College

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