Angel Castro
Bakersfield,CA
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
5
5
years of professional experience
Work History
Team Member
Planet Fitness
05.2020 - Current
- Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
- Assisted with over guest inquiries, resolving issues promptly and efficiently to ensure guest satisfaction
- Trained new front desk personnel on standard operating procedures and customer service protocols
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Mover
Meathead Movers
10.2019 - 04.2020
- Delivered goods to customers in a timely manner, consistently meeting or exceeding delivery deadlines
- Provided excellent customer service by addressing any concerns or issues during deliveries
- Coordinated with team members to efficiently load/unload furniture and other heavy items from moving trucks
- Collaborated with warehouse team to ensure accurate loading and unloading of cargo, minimizing damage or loss
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 300 lbs.
Education
High school diploma -
Highland High School
Bakersfield, CA05.2016
Skills
- Customer service
- Teamwork and collaboration
- Computer skills
- Problem-solving
- Positive attitude
- Willingness to learn
Timeline
Team Member
Planet Fitness
05.2020 - Current
Mover
Meathead Movers
10.2019 - 04.2020
High school diploma -
Highland High School