Angel Cobo
Miami,FL
Summary
Certified Medical Administrative Assistant with strong skills in electronic health records management, patient education, and medication administration. Proven track record of improving patient experiences through effective communication and accurate documentation. Expertise in streamlining administrative processes to enhance operational efficiency.
Overview
7
7
years of professional experience
6
6
Certifications
Work History
Certified Medical Administrative Assistant
University of Miami Health System
Miami, FL
12.2021 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Educated patients on medication usage and treatment plans.
- Prepared examination rooms and ensured cleanliness standards were met.
- Collected vital signs and documented patient health information accurately.
- Communicated effectively with patients to address concerns and answer questions.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Biologics Coordinator
University of Miami Health System
Miami, FL
12.2021 - Current
- Managed documentation for biologics shipping and receiving processes.
- Generated and Processed Prior Authorizations.
- Process and document PA approvals, denials, and appeals.
- Maintained detailed logs of Biologics and Patient Assistance Programs
Lead Retail Sales Associate
Petsmart
Miami, FL
05.2021 - 12.2021
- Trained new associates on product knowledge and sales techniques.
- Managed inventory levels and organized product displays effectively.
- Collaborated with management to implement store promotions and events.
- Utilized point-of-sale system for processing transactions efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints in a professional manner.
Team Lead Sales Associate
Micheals Craft Store
Miami, FL
06.2019 - 04.2021
- Led the sales team in providing excellent customer service and product knowledge.
- Trained and mentored new associates on store policies and procedures.
- Managed inventory levels to ensure product availability for customers.
- Organized product displays to enhance visual merchandising and attract customers.
Education
High School Diploma -
Southwest Miami Senior High School
Miami, FL06-2021
Skills
- Electronic health records management
- Prior authorization processing
- Health insurance expertise
- Patient education and support
- Medication administration
- Triage assessment
- Inventory and supply management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Certified Medical Administrative Assistant
Timeline
Certified Medical Administrative Assistant
University of Miami Health System
12.2021 - Current
Biologics Coordinator
University of Miami Health System
12.2021 - Current
Lead Retail Sales Associate
Petsmart
05.2021 - 12.2021
Team Lead Sales Associate
Micheals Craft Store
06.2019 - 04.2021
High School Diploma -
Southwest Miami Senior High School