Angel Colon
Valley Stream,United States
Summary
Adept at enhancing client satisfaction and streamlining operations, I leveraged advanced scissor work and organizational skills at Klipper Kings and UPS to exceed customer expectations and improve team efficiency. My professional demeanor and commitment to excellence in customer service have consistently fostered positive client relationships and workplace productivity.
Overview
11
11
years of professional experience
Work History
Driver
UPS
Uniondale, NY
08.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Professional Barber
Klipper Kings
Valley Stream
09.2013 - 07.2024
- Enhanced client satisfaction by providing precise and trendy haircuts tailored to individual preferences.
- Increased customer retention through exceptional communication skills and building rapport with clients.
- Streamlined appointment scheduling by implementing an efficient booking system, reducing wait times for customers.
- Mentored junior barbers in advanced cutting techniques and styling methods, improving overall team performance.
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
- Collaborated with fellow barbers for continuous improvement of services offered, fostering a supportive team atmosphere.
- Demonstrated strong time management skills by effectively juggling multiple clients simultaneously without compromising quality of service or attention to detail.
- Developed lasting relationships with clients by consistently delivering outstanding results that exceeded expectations while also offering personalized care and attention during each visit.
- Exhibited a high level of technical proficiency in performing various barber services, including haircuts, shaves, trims, and styling for both men and women.
- Styled hair according to customer preferences.
- Maintained regular client list and successfully handled walk-in customers.
- Completed full and partial shaves with clippers and standard and straight razors.
Loader
UPS
Uniondale, NY
10.2023 - 02.2024
- Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.
- Reduced load times for trucks by streamlining the packing process and utilizing space effectively.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Collaborated with team members, resulting in increased productivity and timely deliveries.
- Enhanced warehouse organization through regular maintenance and optimization of storage areas.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
- Prepared shipments for delivery by accurately labeling items and securely packaging goods according to company guidelines.
- Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
- Consistently met deadlines while maintaining high levels of attention to detail in the loading process.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
Education
GED -
Grover Cleveland High School
Ridgewood, NY06.2011
Skills
- Client consultation
- Appointment Scheduling
- Beard Shaping
- Beard Trimming
- Advanced Scissor Work
- Clipper Techniques
- Hot towel treatments
- Razor Shaving
- Strong leader
- Opening and closing procedures
- Business Administration
- Quick Learner
- Verbal communication strength
- Advanced communication skills
- Customer service excellence
- Organizational Skills
- Professionalism
Timeline
Driver
UPS
08.2024 - Current
Loader
UPS
10.2023 - 02.2024
Professional Barber
Klipper Kings
09.2013 - 07.2024
GED -
Grover Cleveland High School