Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly Juarez

San Pedro,CA

Summary

I am a Highly-motivated and a hardworking employee, with a desire to take on new challenges. I have strong work ethic, I am dependable. Being detailed oriented and service focused and great at multitasking and quick at mastering new skills is a priority to me!! Being a devoted worker giving every customer a positive and memorable experience when crossing my path I possess strong knowledge and outstanding customer service when engaging and giving respect I am very confident in my work!!!

Overview

22
22
years of professional experience

Work History

Tour Driver

Catalina Adventure Tours
Avalon, CA
06.2025 - Current
  • Navigated diverse terrains while adhering to local traffic laws and regulations.
  • Developed customized itineraries for private groups, catering to individual preferences and interests.
  • Navigated challenging routes skillfully, avoiding delays due to traffic or adverse weather conditions.
  • Contributed to successful marketing initiatives by providing valuable customer feedback and suggestions for improvement.
  • Maintained a clean and comfortable vehicle for passengers, ensuring an enjoyable travel experience.
  • Demonstrated excellent time management skills by adhering to strict schedules while maintaining a relaxed atmosphere for guests.
  • Received consistently positive feedback from customers regarding driving abilities, route planning, and overall tour experience.
  • Collaborated with tour guides and operators to ensure seamless coordination of activities throughout the trip.
  • Actively participated in industry trainings and workshops to continuously improve knowledge of local geography, history, and culture.
  • Managed vehicle maintenance and repairs, minimizing downtime and ensuring optimal performance at all times.
  • Established positive relationships with tour members through fun and engaging conversation.

Bus Driver

Mv Transportation Inc.
Palos Verdes Estates, CA
01.2021 - 01.2025
  • Operated transit vehicles safely, adhering to traffic laws and company policies.
  • Conducted pre-trip inspections to ensure vehicle readiness and safety compliance.
  • Assisted passengers with boarding and disembarking, ensuring a positive travel experience.
  • Managed route schedules effectively, minimizing delays while maintaining service quality.
  • Trained new drivers on safety protocols and operational procedures to enhance team performance.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.

Delivery Driver

Fed Ex Express
Fullerton, CA
04.2016 - 04.2021
  • Operated delivery vehicles to transport packages safely and efficiently.
  • Maintained accurate records of deliveries and pickups using handheld devices.
  • Communicated effectively with customers to ensure satisfaction and address concerns.
  • Implemented safety protocols during loading, unloading, and driving activities.
  • Managed time effectively to meet tight delivery schedules consistently.
  • Conducted routine vehicle inspections to ensure compliance with safety standards.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Licensed Master Barber

Self Employed
Local
01.2010 - Current
  • Maintained up-to-date knowledge of trends in barbering techniques and styles.
  • Implemented efficient scheduling practices to optimize appointment availability.
  • Developed a loyal clientele through personalized consultations and exceptional service delivery.
  • Delivered expert beard trims, shaping facial hair according to client requests while maintaining symmetry and balance.

Security Guard

PSC Security
Santa Ana, CA
06.2004 - 06.2014
  • Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
  • Conducted routine patrols to identify and address potential security threats effectively.
  • Collaborated with local law enforcement during incidents, ensuring swift response and resolution.
  • Led team meetings to discuss security updates, training needs, and strategy improvements for operations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Volunteer

Marine Mammal Center
San Pedro, CA
01.2026 - Current

Volunteer

Giving Back
Local
01.2022 - Current

Servicing the less fortunate community with free hair cuts.

Feeding those in need during holiday seasons.

Hygiene supplies such as tooth brushes socks wipes etc..

Education

High School Diploma -

Lynwood High School
Lynwood, CA

Barber -

Barbershop

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Dependable and reliable
  • Safe driving
  • Time management skills
  • Route management
  • Route planning
  • Vehicle inspection
  • Client relationship management
  • Documentation and reporting
  • Defensive driving
  • Mileage tracking
  • Fuel efficiency
  • Patience and tolerance
  • Team player attitude
  • Customer Service-oriented
  • Public speaking confidence
  • Professional appearance
  • Safety consciousness
  • Tour guiding experience
  • Strong driving skills
  • Passenger assistance
  • Emergency preparedness
  • Tour leadership
  • Barbering techniques
  • Team collaboration
  • Work area sanitation
  • Client consultation
  • Appointment scheduling
  • Equipment maintenance
  • Beard trimming
  • Professional manner
  • Threat management
  • Crime prevention
  • Emergency management
  • General security
  • Incident reporting

Timeline

Volunteer

Marine Mammal Center
01.2026 - Current

Tour Driver

Catalina Adventure Tours
06.2025 - Current

Volunteer

Giving Back
01.2022 - Current

Bus Driver

Mv Transportation Inc.
01.2021 - 01.2025

Delivery Driver

Fed Ex Express
04.2016 - 04.2021

Licensed Master Barber

Self Employed
01.2010 - Current

Security Guard

PSC Security
06.2004 - 06.2014

High School Diploma -

Lynwood High School

Barber -

Barbershop
Shelly Juarez