Summary
Overview
Work History
Education
Skills
Timeline
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Angel Colon

West Palm Beach,FL

Summary

Dynamic Restoration Technician with proven expertise in water damage restoration at TLG Restoration LLC. Recognized for exceptional customer service and team leadership, I effectively manage disaster recovery operations, ensuring high-quality outcomes and client satisfaction. Skilled in equipment maintenance and communication, I consistently exceed industry standards while leading teams to success.

Overview

7
7
years of professional experience

Work History

Restoration Technician

TLG Restoration LLC
West Palm Beach, FL
11.2024 - Current
  • As a Restoration Lead Technician, I was at the forefront of our disaster recovery operations, leading teams to restore residential and commercial properties affected by water, fire, smoke, or mold damage. My role combines technical expertise with leadership skills to ensure high-quality service delivery, customer satisfaction, and adherence to industry standards.
  • Communicated project status updates to customers in a timely manner.
  • Removed debris from affected areas with vacuums and other tools.
  • Installed new materials such as insulation, drywall panels, carpeting, tile flooring.
  • Performed regular maintenance checks on all equipment used during restorations.
  • Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.

Instacart Shopper

Instacart
West Palm Beach, FL
09.2021 - Current

Accomplished Instacart Diamond Cart Shopper with a proven track record of delivering exceptional service, maintaining a 4.7+ customer rating, and completing over 2,000 orders within a three-month period. Recognized for efficiency, accuracy, and personalized customer interactions, consistently exceeding expectations.

  • Skilled in navigating store layouts, managing complex orders, and utilizing the Instacart platform to optimize delivery routes. As a Diamond Cart shopper, enjoy exclusive benefits such as priority batch access and early order acceptance, enhancing service delivery and customer satisfaction.
  • Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
  • Provided exceptional customer service throughout the shopping experience.
  • Sorted merchandise according to type and size for easy retrieval during order fulfillment process.
  • Resolved customer complaints quickly and professionally.
  • Assisted other shoppers when needed to expedite their shopping experiences.

Yacht Detailer

Miami Prestige Detailing
Pembroke Pines, FL
07.2022 - 02.2024

Dedicated and meticulous yacht detailer with over two years of hands-on experience in maintaining and enhancing the appearance of luxury vessels. Proficient in comprehensive interior and exterior detailing, including washing, waxing, buffing, and polishing, ensuring each yacht meets the highest standards of cleanliness and presentation.

  • Skilled in operating specialized equipment, such as high-speed buffers and dual-action polishers, with a keen eye for detail to identify and address imperfections.
  • Committed to delivering exceptional customer service and maintaining a safe, organized work environment.
  • Adaptable to various work conditions, including outdoor settings, and capable of working independently or as part of a team to achieve optimal results.
  • Vacuumed interior carpets, upholstery, and other fabrics on board the yacht.
  • Cleaned and polished all exterior surfaces of yachts, including hulls, decks and non-skid areas.

Fiberglass Technician

Bikelife Nation
Lake Worth, FL
03.2018 - 08.2021

As a fiberglass technician specializing in aftermarket Harley-Davidson parts, I repaired and finished fiberglass for Harley-Davidson motorcycles. My expertise ensured all parts met the company's high standards for quality, durability, and aesthetic appeal.

  • Fabrication and Repair: Utilize fiberglass materials to create and repair motorcycle components, ensuring structural integrity and design accuracy.
  • Finishing: Apply gel coats, resins, and other finishing materials to achieve the desired surface quality and appearance.
  • Quality Control: Inspect all parts for defects, ensuring they meet Harley-Davidson's stringent quality standards before delivery.
  • Collaboration: Work closely with design and production teams to ensure that parts align with design specifications and production timelines.

Education

High School Diploma -

Royal Palm Beach Highschool
Palm Beach, FL
05-2017

Skills

  • Water damage restoration
  • Fire damage restoration
  • Mold remediation
  • Equipment maintenance
  • Customer service
  • Team leadership
  • Time management
  • Communication skills
  • Fiberglass sanding
  • Problem solving
  • Interior detailing
  • Exterior detailing

Timeline

Restoration Technician

TLG Restoration LLC
11.2024 - Current

Yacht Detailer

Miami Prestige Detailing
07.2022 - 02.2024

Instacart Shopper

Instacart
09.2021 - Current

Fiberglass Technician

Bikelife Nation
03.2018 - 08.2021

High School Diploma -

Royal Palm Beach Highschool