Angel Colon
Yonkers,NY
Summary
Detail-oriented Inventory Control Coordinator skilled in logistics planning, inventory audits, and process optimization. Proven ability to enhance efficiency and accuracy in supply chain management.
Overview
8
8
years of professional experience
Work History
Inventory Control Coordinator
Micro Center
Yonkers, NY
06.2024 - Current
- Coordinated inventory audits to ensure accuracy and compliance with company standards.
- Implemented inventory tracking systems to optimize stock levels and reduce discrepancies.
- Analyzed inventory reports to identify trends and recommend adjustments for efficiency.
- Developed and implemented process improvements to enhance efficiency.
- Oversaw team performance and ensured alignment with operational goals.
- Trained team members on best practices for inventory management and stock handling.
- Developed and maintained relationships with suppliers to streamline procurement processes.
- Managed inventory tracking systems to ensure accurate stock levels and timely replenishments.
- Analyzed inventory discrepancies to identify root causes and implement corrective actions.
- Collaborated with sales teams to forecast demand, aligning inventory levels with customer needs.
- Reduced order discrepancies by meticulously reviewing purchase orders and shipment documentation.
- Developed strong relationships with vendors, negotiating favorable terms for product returns or replacements when necessary.
- Resolved inventory discrepancies by investigating variances and working closely with other departments for accurate recordkeeping.
- Assisted in the development of new inventory management strategies, resulting in improved organization and cost reduction.
- Coordinated physical inventories, establishing a systematic approach that reduced errors and saved time during recounts.
- Enhanced inventory control processes with the implementation of advanced software tools and systems.
Service Technician
Micro Center
Yonkers, NY
01.2023 - 06.2024
- Diagnosed and repaired hardware and software issues for a diverse range of consumer electronics.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Conducted quality assurance checks on repaired devices to guarantee optimal performance before customer return.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Provided exceptional customer service, ensuring client satisfaction with technical support and product recommendations.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Collaborated with team members to streamline repair processes, enhancing efficiency in service delivery.
- Trained new technicians on standard operating procedures and troubleshooting techniques, fostering skill development.
BYO Sales Associate
Micro Center
Yonkers, NY
01.2022 - 01.2023
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Delivered exceptional customer service to enhance shopping experience and foster customer loyalty.
- Assisted customers in selecting appropriate computer hardware and software solutions.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained up-to-date knowledge of industry trends, products, and competitor offerings.
- Provided technical support to customers post-purchase, ensuring seamless integration of products.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking of merchandise.
Consumer Electronics Sales Associate
Micro Center
Yonkers, NY
10.2021 - 01.2022
- Demonstrated in-depth product knowledge, guiding customers in selecting electronics that meet their needs.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Assisted in merchandising products, ensuring displays were organized and visually appealing.
- Supported inventory management by tracking stock levels and facilitating timely reordering processes.
Warehouse Associate
Micro Center
Yonkers, NY
11.2018 - 10.2021
- Operated forklift and pallet jacks for efficient inventory movement.
- Conducted regular inventory counts to ensure accuracy and availability.
- Collaborated with team members to streamline order fulfillment processes.
- Maintained clean and organized warehouse to promote safety and efficiency.
- Oversaw shipping and receiving operations, ensuring timely delivery of products.
- Monitored stock levels and communicated supply needs to management.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Lifted materials weighing 50-100 pounds regularly to support operations. weighing as much as 50-100 pounds.
General Sales Associate
Micro Center
Yonkers, NY
09.2018 - 11.2018
- Assisted customers in product selection, enhancing satisfaction through expert knowledge of technology solutions.
- Facilitated customer transactions, ensuring accurate processing and efficient checkout experiences.
- Trained new associates on sales techniques and product information, fostering a collaborative team environment.
- Implemented promotional strategies to increase product visibility and drive sales during peak periods.
- Maintained inventory accuracy by conducting regular stock assessments and managing merchandise displays.
- Analyzed customer feedback to identify trends, improving service delivery and overall shopping experience.
Education
High School Diploma -
Mount Saint Michael Academy
The Bronx, NY06.2018
Skills
- Inventory optimization
- Cycle counting
- Stock reconciliation
- Warehouse organization
- Stock rotation
- Logistics planning
- Shipping coordination
- Supply chain management
- Product identification
- Attention to detail
- Verbal and written communication
- Teamwork and collaboration
- Warehouse safety practices
Timeline
Inventory Control Coordinator
Micro Center
06.2024 - Current
Service Technician
Micro Center
01.2023 - 06.2024
BYO Sales Associate
Micro Center
01.2022 - 01.2023
Consumer Electronics Sales Associate
Micro Center
10.2021 - 01.2022
Warehouse Associate
Micro Center
11.2018 - 10.2021
General Sales Associate
Micro Center
09.2018 - 11.2018
High School Diploma -
Mount Saint Michael Academy