Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angel Crowley

Granville,TN

Summary

When I worked at the clinic I was a float receptionist and did anything from insurance, medical records, and taking payments etc.

Overview

31
31
years of professional experience

Work History

Receptionist

Back N Touch Spa & Treatment Center
01.2022 - Current
  • Greet and assist clients
  • Manage phone calls and appointments
  • Open and close point of sale system
  • Operating washing machine, sorting laundry, drying clothes
  • Keeping a clean work environment

Package Handler

FedEx
07.2018 - Current
  • Scanning Packages

Cosmetologist

Cut & Go
01.2011 - 01.2021
  • Greet and assist clients
  • Manage phone calls and appointments
  • Processed payment for services
  • Performed cosmetic services- Haircuts, color processing, perms, etc

Medical Receptionist

Gessler Clinic
06.1993 - 08.2000
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.

Education

Online Medical Billing And Coding -

Penn Foster

Diploma -

Winter Haven High School
Winter Haven, FL
01.1993

Diploma -

Ridge Votech
Haines City, FL
01.1993

Skills

  • On time
  • Dependable
  • Trustworthy
  • Eager to learn
  • Team player
  • Organized
  • Multitasker

References

Dawn Herrera, Friend, 863-258-2454, Jack Crowley, Husband, 863-288-4053, Destiny Elder, Manager-Back N Touch Spa, 931-322-8830, Lora Stephens, Boss/Owner-Back N Touch Spa, 931-510-4395

Timeline

Receptionist

Back N Touch Spa & Treatment Center
01.2022 - Current

Package Handler

FedEx
07.2018 - Current

Cosmetologist

Cut & Go
01.2011 - 01.2021

Medical Receptionist

Gessler Clinic
06.1993 - 08.2000

Diploma -

Winter Haven High School

Diploma -

Ridge Votech

Online Medical Billing And Coding -

Penn Foster

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Angel Crowley