Angel Crowley
Granville,TN
Summary
When I worked at the clinic I was a float receptionist and did anything from insurance, medical records, and taking payments etc.
Overview
31
31
years of professional experience
Work History
Receptionist
Back N Touch Spa & Treatment Center
Cookeville, TN
01.2022 - Current
- Greet and assist clients
- Manage phone calls and appointments
- Open and close point of sale system
- Operating washing machine, sorting laundry, drying clothes
- Keeping a clean work environment
Package Handler
FedEx
Cookeville, TN
07.2018 - Current
- Scanning Packages
Cosmetologist
Cut & Go
Winter Haven, FL
01.2011 - 01.2021
- Greet and assist clients
- Manage phone calls and appointments
- Processed payment for services
- Performed cosmetic services- Haircuts, color processing, perms, etc
Medical Receptionist
Gessler Clinic
Winter Haven, FL
06.1993 - 08.2000
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
Education
Online Medical Billing And Coding -
Penn Foster
Diploma -
Winter Haven High School
Winter Haven, FL01.1993
Diploma -
Ridge Votech
Haines City, FL01.1993
Skills
- On time
- Dependable
- Trustworthy
- Eager to learn
- Team player
- Organized
- Multitasker
References
Dawn Herrera, Friend, 863-258-2454, Jack Crowley, Husband, 863-288-4053, Destiny Elder, Manager-Back N Touch Spa, 931-322-8830, Lora Stephens, Boss/Owner-Back N Touch Spa, 931-510-4395
Timeline
Receptionist
Back N Touch Spa & Treatment Center
01.2022 - Current
Package Handler
FedEx
07.2018 - Current
Cosmetologist
Cut & Go
01.2011 - 01.2021
Medical Receptionist
Gessler Clinic
06.1993 - 08.2000
Diploma -
Winter Haven High School
Diploma -
Ridge Votech
Online Medical Billing And Coding -
Penn Foster