Summary
Overview
Work History
Timeline
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Angel Cruz

Tampa,FL

Summary

Results-driven professional prepared to bring blend of strategic vision and hands-on leadership to dynamic organization. Background includes managing multiple regions, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving results, with core skills in leadership and strategic planning.

Overview

9
9
years of professional experience

Work History

Regional Manager

Inovalon
06.2024 - Current
  • Led 2-3 person Ambulatory sales region team
  • Responsible for new-hire training - managing reps through onboarding
  • Ran demos for all new hires on my team / walked them through proposal reviews
  • Responsible for new hire certification prep

Sales Engineer

Inovalon
06.2023 - 06.2024
  • Delivered technical presentations to clients, articulating product features and benefits effectively.
  • Collaborated with cross-functional teams to develop customized solutions that met client requirements.
  • Provided expert support during pre-sales processes, addressing customer inquiries and concerns promptly.
  • Conducted product demonstrations, showcasing functionality and usability to prospective clients.
  • Developed and delivered comprehensive training programs to enhance sales team performance.
  • Analyzed training needs through assessments, ensuring alignment with organizational goals.

Regional Manager

Inovalon
09.2021 - 06.2023
  • Directed regional operations, ensuring alignment with corporate strategic objectives and enhancing service delivery.
  • Mentored junior managers, providing guidance on best practices in operational management and customer engagement strategies.
  • Developed and executed regional sales strategies to drive revenue growth and market share.
  • Mentored junior sales staff, fostering professional development and team performance improvement.
  • Implemented CRM systems to streamline sales processes and improve lead management efficiency.

Senior Account Executive

Inovalon
04.2020 - 08.2021
  • 2020 - Hit Quota 5/12 months
  • Consistently meets required call metrics/activities
  • Identified needs, delivered solutions, and overcame objections through consultative selling skills and negotiations.
  • Serviced accounts on a regular basis to propose new products or services to maximize revenue.

Account Executive

Inovalon
11.2019 - 04.2020
  • Averaged over 100% of Quota
  • Consistently one of the top reps on the sales team
  • User customer-centric sales techniques process, and pipeline milestones to manage sales
  • Utilized Salesforce for contact management, opportunity tracking, and sales pipeline management.

Sales Development Representative

Inovalon
03.2019 - 10.2019
  • Worked hand in hand with the sales team, cold calling prospects and arranging online meetings
  • Boosted sales numbers with proactive account services and relationship-building
  • Consistently hit and exceeded sales goals

Technical Support II

Inovalon
04.2016 - 02.2019
  • Identified and solved technical issues with a variety of diagnostics tools
  • Identified potential sales and cross-selling opportunities
  • Maintained high departmental standards for quality and productivity metrics
  • Provided on-call support for critical issues
  • Researched, troubleshot, and resolved complex problems independently

Timeline

Regional Manager

Inovalon
06.2024 - Current

Sales Engineer

Inovalon
06.2023 - 06.2024

Regional Manager

Inovalon
09.2021 - 06.2023

Senior Account Executive

Inovalon
04.2020 - 08.2021

Account Executive

Inovalon
11.2019 - 04.2020

Sales Development Representative

Inovalon
03.2019 - 10.2019

Technical Support II

Inovalon
04.2016 - 02.2019

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Angel Cruz