Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Davis

Decatur,GA

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

4
4
years of professional experience

Work History

Cashier

Burger King
Ellenwood, GA
12.2020 - 09.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Monitored stock levels of food items and ordered more when necessary.

Pharmacy Technician

Walgreens
Ellenwood, GA
09.2021 - 09.2024
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Managed filing of prescriptions, both electronically and manually.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Established or maintained medications and other patient profiles.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Warehouse Worker

Amazon
Union City, GA
10.2023 - 03.2024
  • Used digital database to keep records of units and stock moved.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Operated scanners, computers, and other equipment to track orders.
  • Staged and sorted multiple types of products for loading.

Customer Service Consultant

GA Power
McDonough, GA
11.2024 - Current
  • De-escalated customer concerns by maintaining a calm and friendly demeanor.
  • Managed billing processes by collecting deposits and payments efficiently.
  • Maintained up-to-date knowledge of products, services, and promotions impacting customer experience.
  • Effectively diffused tense situations while remaining professional in stressful circumstances.

Education

High School Diploma -

Stockbridge High School
Stockbridge, GA
05-2023

Skills

  • Cash register operation
  • Payment processing
  • Stock management
  • Customer service
  • Conflict resolution
  • Time management
  • Medication handling
  • Inventory management

Timeline

Customer Service Consultant

GA Power
11.2024 - Current

Warehouse Worker

Amazon
10.2023 - 03.2024

Pharmacy Technician

Walgreens
09.2021 - 09.2024

Cashier

Burger King
12.2020 - 09.2021

High School Diploma -

Stockbridge High School

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