Angel Deleon
Oak Ridge,TN
Summary
Dedicated person with experience in customer service and point-of-sale operations. Known for strong attention to detail, collaboration, and problem-solving, ensuring high-quality service and positive customer experiences.
Overview
1
1
Language
7
7
years of professional experience
Work History
Barista
Kroger
Oak Ridge, TN
05.2026 - 07.2026
- Prepared handcrafted coffee, tea, and espresso beverages according to Starbucks recipes and quality standards.
- Delivered friendly, personalized customer service, fostering strong customer relationships.
- Operated the point-of-sale (POS) system to process orders and payments accurately.
- Ensured cleanliness and organization of workstations and dining areas, contributing to a welcoming environment.
- Restocked ingredients, supplies, and merchandise to ensure smooth daily operations.
- Followed food safety, sanitation, and health guidelines at all times.
- Worked collaboratively with team members to deliver fast, accurate service during peak business hours.
- Assisted with opening and closing duties, including inventory checks and equipment cleaning.
- Addressed customer concerns professionally, enhancing overall store experience.
Cashier
The Home Depot Inc
Oak Ridge, TN
09.2024 - 03.2026
- Processed customer purchases, returns, exchanges, and payments accurately using the point-of-sale (POS) system.
- Delivered friendly and efficient customer service while answering questions and resolving concerns.
- Maintained an organized and clean checkout area to ensure a safe and welcoming environment.
- Balanced cash drawer and handled cash, credit, debit, and gift card transactions with accuracy.
- Assisted customers with self-checkout and provided guidance on store services and promotions.
- Verified merchandise, applied discounts when appropriate, and ensured pricing accuracy.
- Collaborated with team members and department associates to improve customer satisfaction.
- Followed company policies for cash handling, loss prevention, and safety procedures.
- Assisted with opening and closing duties, including register setup and reconciliation.
Online Grocery Associate
Walmart
Oak Ridge, TN
08.2022 - 12.2023
- Picked and assembled online customer orders accurately and efficiently.
- Selected high-quality products while following substitution guidelines when needed.
- Packed and staged orders for curbside pickup and home delivery.
- Verified order accuracy to ensure customer satisfaction.
- Assisted customers with curbside pickup by delivering orders safely and promptly.
- Operated handheld devices to manage orders, inventory, and deliveries.
- Maintained organized storage, staging, and work areas in accordance with safety standards.
- Worked collaboratively with team members to meet productivity goals and delivery deadlines.
- Provided friendly and professional customer service while resolving order-related questions or issues.
- Followed company policies, food safety guidelines, and inventory management procedures.
Retail Associate
Hobby Lobby
Oak Ridge, TN
09.2020 - 07.2021
- Assisted customers with locating merchandise and recommending products.
- Stocked shelves and replenished merchandise to maintain product availability.
- Created attractive product displays according to company merchandising standards.
- Maintained a clean, organized, and safe shopping environment.
- Monitored inventory levels and assisted with receiving and unpacking shipments.
- Worked collaboratively with team members to achieve sales and customer service goals.
- Assisted with seasonal merchandise setup and store promotions.
Line Cook
Zaxbys
Oak Ridge, TN
08.2019 - 06.2020
- Prepare and cook food items according to recipes and quality standards.
- Set up and stock workstations with ingredients and supplies.
- Maintain cleanliness and sanitation of kitchen equipment and work areas.
- Follow food safety and health regulations at all times.
- Work collaboratively with kitchen staff to ensure timely meal preparation.
- Maintain consistency in portion sizes and food presentation.
- Assist with receiving, storing, and rotating food products using FIFO (First In, First Out) practices.
- Monitor food inventory and communicate supply needs to kitchen management.
- Support opening, closing, and cleaning duties as assigned.
Education
Some College (No Degree) - Biology
Roane State Community College
Harriman, TNSkills
- Coffee preparation
- Point-of-sale operation
- Customer service
- Positive customer interactions
Languages
Spanish
Limited
Timeline
Barista
Kroger
05.2026 - 07.2026
Cashier
The Home Depot Inc
09.2024 - 03.2026
Online Grocery Associate
Walmart
08.2022 - 12.2023
Retail Associate
Hobby Lobby
09.2020 - 07.2021
Line Cook
Zaxbys
08.2019 - 06.2020
Some College (No Degree) - Biology
Roane State Community College