Angel Diaz
Chicago,IL
Summary
Results-oriented Barber driven to exceed expectations in all areas. Talent for taking on new challenges and inspiring team members to go above and beyond. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Professional Barber
Barbers Cuts
06.2019 - Current
- Consulted with clients to assess personal style preferences and unique needs.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Answered incoming telephone calls and scheduled appointments for clients.
- Managed complex appointment schedule for high-volume client base.
- Consistently received positive performance reviews from guests.
- Managed business customer service, responding to requests and concerns promptly.
Uber Partner
Uber
02.2023 - 07.2023
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Food Delivery Driver
Uber Eats
12.2021 - 08.2022
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Food Delivery Driver
DoorDash
05.2021 - 01.2022
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Cashier
Dollar Tree
08.2019 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Stock Manager
Dollar Tree
12.2019 - 04.2021
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Set up displays of merchandise to market new products to customers.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Education
No Degree - CDL Licensed Truck Driving
Midcity Trucking School
Chicago, IL08.2023
No Degree - Barbering
His And Her's Barber School
Chicago, IL08.2021
High School Diploma -
Rauner College Prep
Chicago, IL06.2019
Skills
- Sociable
- Problem solver
- Great Teamworker
- Client Consultations
- Bald Fades
- Razor
- Personal Sales
- Cuts and Fades
- Performance Review
- Advanced Communication Skills
- Client Service
- Sweeping Floors
- Social Media Platforms
- Clippers Usage
- Cleaning and Sanitation
- Phone Inquiries
- Detailed Instruction
- Staff Management
- Outstanding Customer Service
- Restocking
- Merchandise Restocking
- Sales Expertise
- Time Management Skills
- Local and Long Distance Driving
Certification
- Licensed Barber - Since august 2021
- Licensed Truck driver - Since august 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Uber Partner
Uber
02.2023 - 07.2023
Food Delivery Driver
Uber Eats
12.2021 - 08.2022
Food Delivery Driver
DoorDash
05.2021 - 01.2022
Stock Manager
Dollar Tree
12.2019 - 04.2021
Cashier
Dollar Tree
08.2019 - 11.2021
Professional Barber
Barbers Cuts
06.2019 - Current
No Degree - CDL Licensed Truck Driving
Midcity Trucking School
No Degree - Barbering
His And Her's Barber School
High School Diploma -
Rauner College Prep