Angel Dominguez Herrera

Neiman Marcus

Chicago, IL

08.2017 - Current

Engaged customers in friendly, professional dialogue to determine needs.
Maintained up-to-date knowledge of store merchandise and online options.
Recommended, selected and located merchandise based on customer desires.
Used technology resources to assist customers in locating and selecting items.
Upsold additional items based on customer interests and needs.
Demonstrated product features and benefits for customers' needs.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Computed purchases and received and processed cash or credit payment.
Developed trusting relationships with customers by making personal connections.
Adapted sales strategies based on customer interactions and feedback to improve results.
Placed special orders or called other stores to find desired items.
Received and displayed product shipments on store retail shelves upon delivery.
Restocked shelves as needed to ensure sufficient inventory levels.
Assisted in visual merchandising, creating appealing displays that capture customer interest.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Handled customer complaints in a professional manner.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Adhered to company initiatives and achieved established goals.