Angel Duff
Salisbury,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Assistant Lead /HR Assistant
Mckenzie Sports Products
07.2018 - 12.2023
- Prepared and maintained daily department production targets, staff schedules, vacation schedules and attendance and disciplinary records.
- Coordinated and supervised staff and continuously evaluated performance.
- Created and managed project plans, timelines and budgets.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Organized events and meetings to keep things running smoothly.
- Gathered, organized and input information into digital database.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Interacted with customers by phone, email, or in-person to provide information.
CNA
Maxim Healthcare Services, Inc
06.2016 - 05.2018
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Scheduled client's appointments and take client to them when necessary.
Apparel Associate
Dicks Sporting Goods
05.2015 - 06.2016
- Delivered prompt, friendly service to customers in store.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
- Displayed and organized products in store to help customers locate products easily.
- Created impactful store displays and merchandising layouts to maximize sales.
- Operated cash register to complete cash, check and credit card transactions.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Used POS system to process sales, returns and exchanges.
- Used point-of-sale systems to process payments and check inventory levels.
- Developed promotional strategies to increase store sales and meet monthly sales targets.
- Greeted customers, identified needs and provided product advice.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
High School Diploma -
East Rowan High School
Salisbury, NC06.2016
Skills
- Project Planning
- Data Analysis/Entry
- Analytical Thinking
- Organization and Time Management
- Microsoft word, Powerpoint, Excel
- Advertisementing, Social Media Marketing
- Calendar Management
- Customer Service
- Excellent communication and written skills
- 50-60 wpm
- Billing and Coding
- Appointment Setting
Timeline
Assistant Lead /HR Assistant
Mckenzie Sports Products
07.2018 - 12.2023
CNA
Maxim Healthcare Services, Inc
06.2016 - 05.2018
Apparel Associate
Dicks Sporting Goods
05.2015 - 06.2016
High School Diploma -
East Rowan High School