Angel Duncan
Pickens,SC
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
21
21
years of professional experience
Work History
Supervisor
Kohls Department Store
12.2015 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained cash office by handling daily deposits, balancing cash flow, and troubleshooting shortages/overages.
Teacher/Site Manager
Head Start Program
04.2002 - 11.2015
- Trained new workers.
- Oversaw all daily office operations and equipment maintenance.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Responsible for planning for classroom and implementing lessons for classroom.
- Responsible for ensuring safety, health, and wellbeing of all students, staff, and family i program.
Education
Bachelor of Arts - Education
Kendall College
Chicago, IL12.2011
Associate of Arts - Education
Tri County Technical College
Pendleton, SC08.2007
Skills
- Complex Problem-Solving
- Microsoft Office
- Inventory Records
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Financial Transactions
- Balancing deposits in COSA system
Timeline
Supervisor
Kohls Department Store
12.2015 - Current
Teacher/Site Manager
Head Start Program
04.2002 - 11.2015
Bachelor of Arts - Education
Kendall College
Associate of Arts - Education
Tri County Technical College