Angel Figueroa
Orlando,FL
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Reliable and detail-oriented security professional with a strong background in customer service, management, and technical expertise in electrical engineering.
Proficient in safety protocols, risk assessment, and incident reporting, with additional experience in the food service industry and team leadership. Bilingual in English and Spanish, with exceptional communication and organizational skills.
Overview
2025
2025
years of professional experience
Work History
Mears Transportation
Mears Transportation
, FL
04.2023 - 10.2024
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Completed routine maintenance and repair.
Security Officer
Asap Security Systems
Orlando, Florida
03.2022 - 07.2024
- Greeted guests professionally and maintained a welcoming yet secure atmosphere.
- Responded swiftly during emergencies to minimize risks and ensure safety.
- Patrolled and monitored premises on foot, by bicycle, and in company vehicles.
- Ensured safety by enforcing strict access control procedures.
- Conducted risk assessments and provided threat analysis to maintain secure environments.
- Investigated all reported incidents of theft or vandalism on premises.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Traffic Control Supervisor
Allied Universal Security Services
Orlando, FL
- Provided guidance to staff in the event of any emergency situation requiring immediate action.
- Resolved conflicts between contractors, drivers, pedestrians and other stakeholders.
- Coordinated with local law enforcement agencies to provide safe passage for vehicles through construction areas.
- Managed traffic flow and ensured safety for employees and visitors.
- Coordinated with law enforcement and emergency services as required.
McDonald’s Manager
Mcdonalds, PDI FOODS
Orlando, Florida
- Analyzed customer feedback data to develop action plans for improving services offered.
- Provided leadership during times of organizational change or crisis situations.
- Coached, mentored and trained team members in order to improve their job performance.
- Supervised staff, managed schedules, and ensured excellent customer experiences.
Education
Associate of Arts - Electrical Engineering
Southern Technical College
Orlando, Florida04-2025
High School Diploma -
Doctor Phillips High School
Orlando, Florida03-2024
Associate of Arts - HVAC
Southern Technical College
Orlando, FloridaSkills
- Dependable and responsible
- Planning
- Communication
- Supervision and leadership
- Report Writing & Incident Reporting
- Security Guard License & General Security
- Customer Service & Team Leadership
- Cooking & Food Service Management
- Electrical Engineering & Equipment
Expertise - Bilingual: English (Native), Spanish (Professional Working)
- Punctuality & Strong Work Ethic
Timeline
Mears Transportation
Mears Transportation
04.2023 - 10.2024
Security Officer
Asap Security Systems
03.2022 - 07.2024
Traffic Control Supervisor
Allied Universal Security Services
McDonald’s Manager
Mcdonalds, PDI FOODS
Associate of Arts - Electrical Engineering
Southern Technical College
High School Diploma -
Doctor Phillips High School
Associate of Arts - HVAC
Southern Technical College