Nikiesha Grissinger
Huntingdon,PA
Summary
Self-motivated, dependable Director of Case Management experienced in advocating outreach and engagement services. Demonstrated clinical skills in assessing and obtaining community resources to customize discharge plans. Commitment and understanding of equal opportunities with diverse and multicultural environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director-Case Management
Cove Forge Behavioral Health
Williamsburg, PA
05.2020 - Current
- Recruited, trained, supervised, evaluated and mentored staff members.
- Cultivated and maintained relationships to promote positive work culture.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Provided crisis intervention services when needed.
- Actively participated in interdisciplinary team meetings to discuss client progress and formulate recommendations for continued care.
- Identified high risk situations that may lead to relapse or increased risk of harm due to substance use behaviors.
- Maintained professional relationships with referral sources such as courts, probation officers, hospitals, social service agencies, and community organizations.
- Collaborated with other healthcare providers to coordinate care for clients who have co-occurring mental health disorders.
- Ensured compliance with all applicable laws, regulations, ethical standards, confidentiality policies.
- Identified problem areas impacting participants' ability to successfully complete treatment.
- Developed referral process to assist client access to special programs and services.
Case Management Coordinator
Cove Forge BHS
Williamsburg, PA
05.2016 - 05.2020
- Work closely with the counselor(s) to organize and coordinate care such as but not limited to transportation requests, discharge planning, aftercare referrals, Halfway house placement, filing, completion of various client paperwork, communicate with referrals as requested and attend clinical staffing and shift reports.
- Assisted with crisis intervention when needed.
- Streamlined discharge planning to create efficient, patient-oriented care strategies.
- Attended trainings and workshops related to case management principles and techniques.
- Scheduled appointments with other healthcare providers for clients.
- Coordinated referrals to appropriate service providers within the community.
- Protected patient data in alignment with HIPAA privacy protocols.
Mental Health Technician II
The Meadows Psychiatric Center
Centre Hall, PA
09.2015 - 04.2016
- Providing direct care in accordance with the treatment plan under the supervision of an RN and Unit Nurse Manager
- Specifics: Taking and evaluating Vital signs, processing clients out of crisis situation, providing support and empathy, completing nursing progress notes, duties fulfilled on Adult, Adolescent, and Children Units.
Child Care Provider
Self Employed
Huntingdon, PA
03.2013 - 09.2015
- Provide childcare to working parents
- Prepare meals, teach personal hygiene, create a working daily structured schedule.
Picker
Warnaco Inc.
Huntingdon, PA
01.2008 - 05.2011
- Pick clothing items for orders to be shipped to stores, write up shortages, and take trucks to packing area
- Put Overage away & tagging
- Any and all other duties assigned.
Instrument Assistant
Lee Memorial Health System
Fort Myers, FL
03.2007 - 08.2007
- Wash, Assemble, and sterilize surgical instruments
Education
Bachelor of Science - Correction Support Services
University of Phoenix 1 Online
Phoenix, AZ08-2021
Associate of Arts - Arts of Criminal Justice
University of Phoenix I Online
Phoenix, AZ02-2013
High school graduate -
TBLCS I
McVeytown, PA06-2005
Skills
- Typing Skills
- Knowledge of Microsoft Office, Word, PowerPoint, Outlook and Excel
- Fast Learner
- Self-Motivated
- Dependable Responsible
- Staff Management
- Project Management
- Crisis Management
- Verbal and Written Communication
- Patient Support
- Records Management
- Referral Coordination
- Client Advocacy
- Needs Assessment
- Care Coordination
- Community Outreach
- Discharge Planning
- Crisis Intervention
- Conflict Resolution
- Relationship Building
- Community Resources
- Crisis Management
- Easily adapts to change
- Can work under pressure and in fast pace environment
- Experience working with Referrals and Community Resources
- Good Communication Skills
Certification
- ASAM Criteria Skills Building | 2019
- Opaite Abuse/Addiction I DDAP 2018
- Basic Intensive Choice Theory | 2017
- HIV/Aids I 2017
- TB/STD | 2017
- Recovery Is A Choice | 2017
- Case Management Overview I DDAP 2017
- Forgiveness: Key to Recovery I DDAP 2017
- Addiction 101 I DDAP 2017
- Practical Applications for Confidentiality I DDAP 2017
- Seclusion and Restraint Trainings I 2016
- Identifying and Assessing Victims of Child Abuse and Neglect | 2016
- Developmentally Appropriate Care of Adult Patients 1 2016
- Group Leadership/ Facilitation | 2016
- Choice Theory Certified | 2023
- Certified Comprehensive Crisis Management Trainer | 2022
References
- David Bordack, Former Supervisor
- Kimberly Runk, Former HR Director
Accomplishments
- Promoted from Case Management Coordinator to Director or Case Management
- Promoted from Mental Health Tech I to Mental Health Tech II
- Exceptional Performance reviews
Timeline
Director-Case Management
Cove Forge Behavioral Health
05.2020 - Current
Case Management Coordinator
Cove Forge BHS
05.2016 - 05.2020
Mental Health Technician II
The Meadows Psychiatric Center
09.2015 - 04.2016
Child Care Provider
Self Employed
03.2013 - 09.2015
Picker
Warnaco Inc.
01.2008 - 05.2011
Instrument Assistant
Lee Memorial Health System
03.2007 - 08.2007
Bachelor of Science - Correction Support Services
University of Phoenix 1 Online
Associate of Arts - Arts of Criminal Justice
University of Phoenix I Online
High school graduate -
TBLCS I
- ASAM Criteria Skills Building | 2019
- Opaite Abuse/Addiction I DDAP 2018
- Basic Intensive Choice Theory | 2017
- HIV/Aids I 2017
- TB/STD | 2017
- Recovery Is A Choice | 2017
- Case Management Overview I DDAP 2017
- Forgiveness: Key to Recovery I DDAP 2017
- Addiction 101 I DDAP 2017
- Practical Applications for Confidentiality I DDAP 2017
- Seclusion and Restraint Trainings I 2016
- Identifying and Assessing Victims of Child Abuse and Neglect | 2016
- Developmentally Appropriate Care of Adult Patients 1 2016
- Group Leadership/ Facilitation | 2016
- Choice Theory Certified | 2023
- Certified Comprehensive Crisis Management Trainer | 2022
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