Angel Floyd
Casa Grande,AZ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
ToGo Specialist
Olive Garden Restaurant
Casa Grande , AZ
11.2023 - 03.2024
- Greeted customers in a friendly manner and took orders for to-go items.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Collaborated with team to deliver timely service of items.
- Prepared workstations with ingredients and tools to increase efficiency.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Server
Highlands Bar and Grill
Marana, AZ
08.2021 - 10.2022
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees on restaurant procedures and plating techniques.
ClickList Associate
Fry's Food Stores
San Tan Valley, AZ
02.2019 - 07.2021
- Followed food safety guidelines when handling perishable goods such as dairy, meat, seafood.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Processed payments for purchased items using cash registers or other payment systems.
- Followed application instructions closely and reviewed deliveries to minimize errors.
Education
High School Diploma -
Pinnacle High School
Casa Grande, AZ05-2020
Skills
- Order Accuracy
- Quick Learner
- Detail Oriented
- Order Processing
- Excellent customer service
- Food Handlers Card
- Phone Etiquette
- Menu knowledge
- Food presentation
- Multitasking
- Time management abilities
Timeline
ToGo Specialist
Olive Garden Restaurant
11.2023 - 03.2024
Server
Highlands Bar and Grill
08.2021 - 10.2022
ClickList Associate
Fry's Food Stores
02.2019 - 07.2021
High School Diploma -
Pinnacle High School