Jacob Fox-Garrell
Naples
Summary
Dynamic and reliable professional with a proven track record at Seed to Table, adept at multitasking and fostering a team-oriented environment. Excelled in beverage making and customer service, significantly enhancing customer loyalty and satisfaction. Demonstrated exceptional skill in POS system operation and responsible alcohol service, contributing to a positive and efficient work atmosphere. Worked hard to keep bars stocked and clean so that all bartenders had everything they needed.
Overview
5
5
years of professional experience
Work History
Bar Staff Member
Seed to Table
10.2023 - Current
- Worked with team members to ensure smooth service during peak hours.
- Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
- Followed safety and sanitation regulations.
- Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
- Handled customer complaints efficiently and professionally.
- Provided timely and efficient drink orders.
- Provided exceptional service to large groups during events.
- Demonstrated knowledge of various beverages, confidently providing recommendations based on customer preferences.
- Maintained a clean and organized bar area.
- Assisted in inventory management.
- Streamlined order processing by effectively multitasking while remaining attentive to individual customer needs.
- Assisted in training new barbacks on proper procedures and expectations.
- Worked long hours, especially during special events.
Bar Staff Member
Rusty's Raw Bar & Grill
05.2022 - 10.2023
- Worked with team members to ensure smooth service during peak hours.
- Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
- Ensured compliance with safety and sanitation regulations.
- Provided timely and efficient drink orders.
- Participated in staff meetings and provided valuable input.
- Demonstrated knowledge of various beverages, confidently providing recommendations based on customer preferences.
- Maintained a clean and organized bar area.
- Maximized sales by recommending specialty drinks and menu items to customers.
- Assisted in training new staff members on proper barback procedures and expectations.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Shucked numerous amounts of raw oysters as it was a popular dish.
- Did whatever was asked of me.
Front End Team Lead
Seed To Table
10.2019 - 05.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Gathered shopping baskets and carts.
- Assisted in training new hires.
- Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
- Maintained clean and safe shopping environment.
Education
High School Diploma -
Gulf Coast High School
Naples, FL05-2022
Skills
- Strong multitasking
- Team player attitude
- Customer service focus
- Menu memorization
- Beverage making
- Drink preparation
- POS system operation
- Bar equipment use
- Customer service
- Responsible alcohol service
- Food running
- Highly reliable
Timeline
Bar Staff Member
Seed to Table
10.2023 - Current
Bar Staff Member
Rusty's Raw Bar & Grill
05.2022 - 10.2023
Front End Team Lead
Seed To Table
10.2019 - 05.2022
High School Diploma -
Gulf Coast High School
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