Angel Garcia
Rancho Cucamonga,California
Summary
Knowledgeable Operations Manager with over 7 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Results-oriented bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Overview
9
9
years of professional experience
Work History
Ops Manager
Fed Ex Ground
Arcadia, CA
05.2018 - Current
- Managed multiple projects simultaneously while adhering to tight deadlines and budgets.
- Maintained accurate records pertaining to staffing levels, payroll expenses, inventory levels, purchasing activities.
- Ensured compliance with local laws and regulations related to health, safety, and environmental protection, as well as company policies regarding employee conduct.
- Developed strategic partnerships with suppliers for cost savings initiatives; negotiated contracts for better pricing on raw materials or services.
- Conducted regular training sessions on safety protocols, operational procedures, and product knowledge for team members across all departments.
- Performed root cause analysis on any issues that arose during production or service delivery processes; developed action plans to address problems quickly.
- Provided leadership direction and guidance throughout the organization; promoted a culture of collaboration among staff members.
- Managed daily operations including scheduling, resource allocation, inventory management, and customer relations.
- Hired and onboarded team members to meet immediate and expected demand.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
Floor Supervisor
CONSOLIDATED LAUNDRY MACHINERY
Pomona, CA
02.2016 - 05.2018
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Oversaw weekly team schedule floor personnel, keeping all shifts well-staffed.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Collaborated with leadership to determine needs and devise improvement plans to reach strategic targets.
- Ensured compliance with safety regulations at all times while working on the shop floor.
- Worked closely with other departments such as Engineering, Quality Control and Shipping and Receiving for smooth operations flow.
- Inspected welds for quality assurance purposes to ensure adherence to standards.
- Operated forklifts, cranes, hoists and other material handling equipment to move materials around shop floor.
- Assembled parts into larger structures following blueprints and engineering specifications.
- Maintained accurate records of all work performed in a timely manner.
- Fabricated metal components using welding techniques such as MIG, TIG and Oxy-Acetylene welding.
- Managed multiple projects simultaneously while adhering to tight deadlines and budgets.
- Assessed project resource requirements to support strategic execution.
Logistics Manager
Concordia Supply
Rancho Cucamonga, CA
10.2015 - 02.2016
- Worked collaboratively with customers and staff at various levels.
- Created and enforced policies and procedures for entire logistics team.
- Maintained high standards of internal and external customer service.
- Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
- Logged, processed and followed up on merchandise authorization shipments in databases.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
- Led and managed projects to support logistics efforts and plans.
- Reconciled shipment data between multiple systems to maintain alignment.
- Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
- Identified and resolved shipping and packaging errors.
- Managed multiple small and large-scale projects in cross-functional environment.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
- Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
- Relayed information between drivers and recipients regarding ETA and potential delays.
Education
High School Diploma -
BONITA HIGH SCHOOL
La Verne, CA06-2014
Skills
- Workforce Planning
- Logistics Management
- Business Analysis
- Standard Operating Procedures
- Staff Development
- Forecasting
- Key Performance Indicators
- Operational Excellence
- Cost Reduction
- Department Oversight
- Inventory Management
- Revenue Generation
- Quality Assurance
- Sales Tracking
- Program Administration
- Contract Administration
- Financial Oversight
- Data Analysis
- Performance Improvement
- KPI Tracking
- Administrative Management
- Resource Allocation
- Employee Development
- Cost Control
- Customer Retention
- Data Management
- Schedule Management
- Relationship Building
- Analytical Thinking
- Team building
- Problem-solving abilities
- Financial Administration
- P&L Management
- Performance Evaluation and Monitoring
- Budget Development
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Ops Manager
Fed Ex Ground
05.2018 - Current
Floor Supervisor
CONSOLIDATED LAUNDRY MACHINERY
02.2016 - 05.2018
Logistics Manager
Concordia Supply
10.2015 - 02.2016
High School Diploma -
BONITA HIGH SCHOOL