Robert Bonds
Houston
Summary
Experienced with sorting, loading, and unloading packages in fast-paced environment. Utilizes efficient handling techniques to ensure accurate and timely deliveries. Track record of maintaining high physical endurance and attention to detail.
Overview
5
5
years of professional experience
Work History
Package Handler
Fed Ex Ground
09.2022 - Current
- Assisted in maintaining cleanliness and organization of work area.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Host
Third Street Social
03.2022 - 09.2022
- Managed reservation systems to optimize table assignments and minimize wait times.
- Trained new hosts on operational procedures and customer interaction standards.
- Monitored guest flow during peak hours to maintain efficient service levels.
- Assisted in special event planning, contributing to seamless execution of functions.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest inquiries promptly, fostering a welcoming atmosphere and repeat business.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Host
Cheesecake Factory
04.2021 - 02.2022
- Greeted guests warmly, ensuring a positive first impression and exceptional customer service.
- Coordinated with kitchen staff to streamline communication and enhance dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Trained new hosts on operational procedures and customer interaction standards.
Education
No Degree -
Kansas Real Estate School
Overland Park, KS05.2025
High School Diploma - undefined
Paseo Academy Of Performing Arts
Kansas City, MO06.2021
Skills
- Customer Service
- Time Management
- Computer skills
- Teamwork
- Organizational
- Multitask
- Problem-solving
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Workplace cleanliness
Accomplishments
- Achieved one of the highest package scan rate in the building by scanning packages with accuracy and efficiency.
LANGUAGES
English- Native
Timeline
Package Handler
Fed Ex Ground
09.2022 - Current
Host
Third Street Social
03.2022 - 09.2022
Host
Cheesecake Factory
04.2021 - 02.2022
High School Diploma - undefined
Paseo Academy Of Performing Arts
No Degree -
Kansas Real Estate School