Angel Gibase
West Chester,PA
Summary
Knowledgeable and dedicated customer service professional with extensive experience across multiple industries. Thrives as a solid team player, maintaining an outgoing and positive demeanor to establish strong rapport with clients. Motivated by ensuring customer satisfaction and contributing to company success. Specializes in quality, speed, and process optimization, consistently delivering exceptional results. Articulate and energetic approach driven by a passion for developing relationships, cultivating partnerships, and growing businesses.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Active Integrated Medical Center
07.2024 - Current
- Ensure that the medical office runs smoothly and efficiently
- Assist physicians during patient examinations
- Prepare and administer medications as directed by a physician
- Take and record vital signs, such as blood pressure, temperature, and weight
- Collect and prepare laboratory specimens
- Perform basic laboratory tests
- Prepare and maintain examination and treatment rooms
- Maintain medical records and patient information
- Maintain patient confidentiality and adhere to HIPAA regulations
Veterinary Technician
Pet Emergency Treatment and Specialties Inc.
07.2023 - 07.2024
- Overnight ER technician
- Perform treatments and administer medications according to treatment sheets
- Obtain vitals and triage patients
- Record accurate history into EMR
- Monitor patients during procedures and surgeries
- Round patients to other nurses
- Communicate effectively with doctors about patients and patient care
- Communicate with owners
- Place intravenous catheters, urinary catheters, and sampling lines
- Perform venipuncture
- Run lab samples
Veterinary Assistant
West Chester Veterinary Medical Center
11.2022 - 11.2023
- Restrain and comfort animals while undergoing examination or treatment
- Administer medications and immunizations and assist with lab work
- Clean and sterilize kennels, treatment rooms and surgical equipment
- Collected and prepared specimens and samples for outside laboratory analysis
- Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures
- Fill and ensure the accuracy of prescriptions, including measuring medications and labeling containers
Ophthalmic Technician/Scribe
DiGaetano Cataract Services, PA
09.2020 - 09.2022
- Maintain and demonstrate an understanding of the team approach to patient care and documentation
- Complete and present the medical record in collaboration with the supervising physician
- Perform manifest refractions, OCT imaging, visual fields, topography, auto refractions, pachymetry, a scans and b scans
- Work up patients and record visual acuity, intraocular pressure, pupillary exam, motility exam, instill eye drops, and sign consent forms for procedures
- Ensure patient chief complaint and medications are accurate and up to date
- Document any procedures that may be performed by the physician
- Accompany the physician into the exam room to transcribe the history and examination as given by the patient and the physician
- Transcribes the impressions and plans, test results, prescriptions, and orders
- Assist in maintaining efficient office flow
School Bus Driver
Krapf Group
09.2018 - 11.2019
- Safely transport students
- Maintain a safe environment and adhere to traffic laws
- Routine bus maintenance
- Follow routes
- Work effectively with young individuals
- Ensure safety of all students
Waitress
Athena Pizza & Restaurant
10.2012 - 11.2014
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Answered customers' questions, recommended items, and recorded order information.
Education
Diploma - Medical
Herzing University
Ormond Beach, FL10.2024
High School Diploma -
Technical College High School
Downingtown, PA01.2015
High school diploma -
Downingtown High School East
Exton, PA01.2015
Skills
- Commercial Driving
- Veterinary Technician
- Medical Imaging
- EHR systems
- Computer Skills
- Phone Etiquette
- EMR Systems
- Medical Terminology
- Customer Service
- Front Desk
- Restaurant
- Cash Register
- Food Handling
- Venipuncture
- Triage
- Blood Sampling
- Animal Catheterization
- Phlebotomy
- Medical Office Experience
- Microsoft Office
- Microsoft Excel
- Organizational Skills
- Experience Administering Injections
- Vital Signs
- HIPAA
- HIPAA Compliance
- Safe Food Handling
- Service prioritization
- Food safety understanding
Certification
- AED Certification
- BLS Certification
- CPR Certification
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Work motivation, Proficient, 04/01/24
- Work style: Reliability, Proficient, 04/01/24
- Food service: Customer situations, Proficient, 04/01/24
- Medical terminology, Proficient, 06/01/24
- Customer focus & orientation, Proficient, 06/01/24
- Attention to detail, Proficient, 06/01/24
- Work style: Reliability, Proficient, 12/01/23
- Food service: Customer situations, Proficient, 06/01/24
- Veterinary technician, Proficient, 12/01/23
Timeline
Medical Assistant
Active Integrated Medical Center
07.2024 - Current
Veterinary Technician
Pet Emergency Treatment and Specialties Inc.
07.2023 - 07.2024
Veterinary Assistant
West Chester Veterinary Medical Center
11.2022 - 11.2023
Ophthalmic Technician/Scribe
DiGaetano Cataract Services, PA
09.2020 - 09.2022
School Bus Driver
Krapf Group
09.2018 - 11.2019
Waitress
Athena Pizza & Restaurant
10.2012 - 11.2014
Diploma - Medical
Herzing University
High School Diploma -
Technical College High School
High school diploma -
Downingtown High School East
- AED Certification
- BLS Certification
- CPR Certification
- Driver's License
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