Angel Guallpa
Panama City,FL
Summary
Dependable server successful providing fast, good listener, high quality customer service to guests in restaurant settings. Adaptable professional with experience in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Mexican Restaurant, El Jalisco
2022.11 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Attentive to the costumers needs as it pertains to request and allergies.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Cultivated warm relationships with customers.
Food Runner
Margaritaville Restaurant
2022.05 - 2022.09
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Delivered correct food items to tables according to order documentation.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Food Runner
Camp Watercolor
2022.02 - 2022.05
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
High School Diploma -
Mayor Horacio Zurita Bayas
1 Pasaje 41A, Guayaquil, Ecuador03.2017
Skills
- Menu Memorization.
- Drink Preparation.
- Fast Learner.
- Hard Working.
- Bilingual (Spanish Native).
- Good Communication.
Languages
Spanish
Native or Bilingual
Timeline
Server
Mexican Restaurant, El Jalisco
2022.11 - Current
Food Runner
Margaritaville Restaurant
2022.05 - 2022.09
Food Runner
Camp Watercolor
2022.02 - 2022.05
High School Diploma -
Mayor Horacio Zurita Bayas
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