Angel Gutierrez
West Palm Beach,Florida
Summary
Proven leader and customer service expert, honed skills at the Cuban Institute of Meteorology, enhancing team productivity and client satisfaction. Excelled in team leadership and conflict resolution, significantly boosting operational efficiency. Demonstrates a strong commitment to excellence and a keen ability to develop talent within fast-paced environments.
Work History
Supervisor of Operations
Cuban Institute of Meteorology
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Store Associate
Self Employed
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Restaurant Team Member
Mexican Cuisine Diner
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Bachelor In Climate Science - Atmospheric Sciences And Meteorology
05.2019
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor of Operations - Cuban Institute of Meteorology
Store Associate - Self Employed
Restaurant Team Member - Mexican Cuisine Diner
University of Havana - Bachelor In Climate Science , Atmospheric Sciences And Meteorology
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