Angel Hagar
Detroit
Summary
Goal-driven and skilled individual offering 2 years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Detail-oriented Auditor with track record of quickly completing complex audit projects. Experienced in public and private accounting, specializing in financial statement audits. Well-versed in managing entire audit process from planning and risk assessment to fieldwork.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Delta Airlines Global Services
01.2022 - Current
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 100 daily flights.
- Transferred luggage from aircraft to collection areas safely using different equipment.
Production Worker
Stellantis
02.2021 - 09.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Adjusted machines to increase productivity for runs.
- Met production targets and tight deadlines by collaborating closely with team members.
Customer Service Representative
The Home Depot Inc
07.2019 - 07.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
No Degree - Funeral Service And Mortuary Science
Stratford Career Institute
Saint Albans, VT06.2024
High School Diploma -
Edwin Denby Tech & Prep High School
Detroit, MI07.2011
Skills
- Special Needs Travelers
- Security Processes
- Customer Assistance
- Folding Clothes
- Cash Handling
- Dispute Mediation
- Assigning Tasks
- Time Management
- Sales Expertise
Timeline
Ramp Agent
Delta Airlines Global Services
01.2022 - Current
Production Worker
Stellantis
02.2021 - 09.2021
Customer Service Representative
The Home Depot Inc
07.2019 - 07.2020
No Degree - Funeral Service And Mortuary Science
Stratford Career Institute
High School Diploma -
Edwin Denby Tech & Prep High School