Frank Curry
Webster,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Excellent at working effectively unsupervised and quickly mastering new skills to improve my future career path.
Overview
22
22
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Houston, Texas
11.2023 - Current
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
Operations Manager/ Optician
Mr Eyeglassman Optical Inc
Ferndale, MI
05.2018 - 05.2023
- Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
- Enforced HR policies and procedures to continually meet customer expectations and promote store productivity.
- Interacted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.
- Checked finished eye wear to maintain optical standards, customer requirements and special requests.
- Oversaw optician apprentice program to teach upcoming professionals valuable skills with real-world applications.
- Boosted team engagement and workplace satisfaction using managerial and motivational skills.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Quality Inspector
FCA Stellantis
Sterling Heights, MI
06.2010 - 12.2022
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
- Performed visual inspections and non-destructive tests where appropriate.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Merchandiser
The Coca-Cola Company
Auburn Hills, MI
02.2007 - 06.2009
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Developed themes, props and lighting for merchandise displays.
- Created visual displays to highlight new and featured products.
- Collaborated with store managers to determine best placement for merchandise displays.
- Developed visual merchandising plans and strategies to promote store offerings.
Auto Detailer
Audette Cadillac
West Bloomfield, MI
08.2002 - 06.2010
Education
High school diploma -
Highland Park Community High School
Highland Park, MI06.1997
Skills
- B2B Sales
- Blueprint Reading
- Profit & Loss
- Quality Inspection
- HIPAA
- Upselling
- Account Management
- Insurance Verification
- Merchandising
- Store Management Experience
- Business Development
- Quality Control
- Sales Management
- Retail Management
- Optical experience
- Equipment Inspection
- Safety Procedures
- Load Planning Communication
- Baggage Management
- Flexible Schedule
- Problem-Solving
- Inclement Weather Tolerance
- Hazardous Materials
- Team Leadership
- Corporate policies
- Customer Service
- Vehicle operation
- Special needs travelers
- Dependable and Responsible
- Security awareness
Timeline
Ramp Agent
Southwest Airlines
11.2023 - Current
Operations Manager/ Optician
Mr Eyeglassman Optical Inc
05.2018 - 05.2023
Quality Inspector
FCA Stellantis
06.2010 - 12.2022
Merchandiser
The Coca-Cola Company
02.2007 - 06.2009
Auto Detailer
Audette Cadillac
08.2002 - 06.2010
High school diploma -
Highland Park Community High School
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