Customer-focused individual with a passion for delivering exceptional service. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Dock Forklift Driver
Amazon
Detroit, MI
04.2023 - 10.2025
Loaded and unloaded shipments efficiently and safely.
Loaded and unloaded trucks with palletized products using a dock forklift.
Conducted regular safety checks on dock forklift and other warehouse equipment.
Customer Service Representative
Rainbow Shops
Detroit, MI
11.2022 - 02.2023
Accepted cash and credit card payments, issued receipts and provided change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Cashier
Detroit K-9
Detroit, MI
08.2021 - 11.2022
Used suggestive selling techniques to promote add-on sales.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Delivered high level of customer service to patrons using active listening and engagement skills.