Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
COMMUNITY SERVICE
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Angel Ibañez

League City

Summary

Accomplished professional with an extensive background in hospitality and customer service. Proven record of exceeding customer expectations and driving profitability. Skilled in leading teams, managing budgets, and overseeing daily operations. Adept at leveraging industry trends and technology to maximize customer satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Instructor

Black Gold Baseball Organization
01.2024 - Current
  • Develop and implement comprehensive training programs for players, enhancing skill development and performance.
  • Evaluate player progress through detailed assessments, ensuring tailored coaching strategies met individual needs.
  • Coordinated team practices and drills, optimizing efficiency in training schedules and resource allocation.
  • Trained over 50+ players who have gone on to receive baseball scholarships.

Food & Beverage Team Lead

Target
06.2024 - 06.2025
  • Led team operations to enhance customer service and optimize store performance.
  • Analyzed sales data to identify trends and implement strategies for inventory management.
  • Implemented process improvements that increased operational efficiency by 30% and reduced waste across departments.

E-Store Manager

H-E-B
07.2014 - 04.2024
  • Developed training programs for staff to enhance product knowledge and improve customer engagement.
  • Streamlined store operations by implementing new scheduling systems, resulting in a 20% increase in efficiency.
  • Fostered a culture of teamwork and collaboration among employees, enhancing overall store performance.

Professional Baseball Player

Houston Astros
06.2012 - 04.2015
  • Practiced mental toughness techniques to remain focused during high pressure moments.
  • Mastered batting techniques, including proper stance, grip, swing mechanics, and timing.
  • 40 to 50 hours of practice.

Education

Bachelor of Science - Kinesiology

University of Texas Rio Grande Valley
Edinburg, TX
05-2013

Skills

  • Leadership and team building
  • Customer relationship management
  • Staff training/development
  • Adaptive learning
  • Time management
  • Problem-solving

Certification

  • TABC Certification
  • Manager Food Handlers Certification

LANGUAGES

Spanish
Conversational

Timeline

Food & Beverage Team Lead

Target
06.2024 - 06.2025

Lead Instructor

Black Gold Baseball Organization
01.2024 - Current

E-Store Manager

H-E-B
07.2014 - 04.2024

Professional Baseball Player

Houston Astros
06.2012 - 04.2015

Bachelor of Science - Kinesiology

University of Texas Rio Grande Valley

COMMUNITY SERVICE

Feast of Sharing

Houston Food Bank

Forgotten Angel's Garden

Operation Green

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