Summary
Overview
Work History
Education
Skills
US Army
Timeline
Generic

Angel Jones

Newark,NJ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

Director of INSET Program

Baltic Street Wellness Solutions
09.2019 - Current

Oversee and support a team of Certified Peer Bridgers who provide peer support services to individuals facing mental health challenges. Ensure the effective delivery of peer support programs and the professional development of your team members on an ongoing basis. Provide guidance, supervision, and coordination to ensure the highest quality of care and adherence to organizational standards. Creating program reports and evaluations in a timely manner. Ensure that the INSET program will be in compliance with policies and protocol within State and Federal regulations. Collaborate with NYARPS and other System Advocacy Organizations to keep up to date with the Peer Behavioral Health space .

Peer Coach

JOB2VETS
09.2017 - 09.2019

Fostered a non-judgmental and empathetic atmosphere, enabling clients to feel comfortable sharing their thoughts, feelings, and experiences.

Conducted workshops on various topics, empowering clients with essential skills for personal growth. Conducted workshops on the 8 Dimensions of Wellness. Empowering clients with essential skills for personal growth. Utilized active listening skills to identify veterans' needs, providing tailored support and guidance accordingly. Increased awareness of available resources within the community by connecting veterans with relevant organizations or support networks when needed. Advocated for veterans to access available resources.

F/T Server

Veterans Industries
11.2016 - 09.2017

Serve food, beverages, and desserts to customers. Prepare bills using cash registers and credit/debit card machines to accept payment. Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff. Cook and prepare food items using standard formulations or directions. Perform cleaning, sweeping, mopping, and washing dishes.

Health Technician

Department Of Veterans Affairs
09.2005 - 01.2014

Conducted the admission process of veterans into homeless program. Ensure patient information in CPRS and VISTA. Team meetings with staff, health care providers, and veterans. Created a program to assist veterans with child support issues, address outstanding warrants, and contact probation officers and the sheriff's department. Provide administrative support for the unit and Chief of Homeless Services. Responsible for processing payroll for Homeless Services and HUD VASH staff.

Education

High School Diploma -

South Plainfield High School
South Plainfield, NJ
06.1979

Skills

  • Issues Resolution
  • Rules and regulations
  • Management Team Building
  • Department Oversight

US Army

Honorable Discharge

Administrative Specialist

Timeline

Director of INSET Program

Baltic Street Wellness Solutions
09.2019 - Current

Peer Coach

JOB2VETS
09.2017 - 09.2019

F/T Server

Veterans Industries
11.2016 - 09.2017

Health Technician

Department Of Veterans Affairs
09.2005 - 01.2014

High School Diploma -

South Plainfield High School
Angel Jones