Angel Keller
Flint,MI
Summary
Detail-oriented Food Service and Event Coordinator experienced in ensuring order accuracy and enhancing customer experiences through effective collaboration. Delivered exceptional customer service while maintaining a clean and organized environment. Demonstrated strong understanding of operational practices and safety standards, contributing to overall team success through dedicated task completion.
Overview
4
4
years of professional experience
Work History
Crew
McDonald's
Mio, Michigan
03.2020 - 05.2020
- Prepared and served food items according to McDonald's standards.
- Operated cash register and processed customer transactions efficiently.
- Handled cash transactions accurately at the front counter register.
- Assisted customers with orders and addressed inquiries promptly.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Collaborated with team members to ensure smooth service during peak hours.
- Maintained cleanliness and organization in dining and kitchen areas.
- Followed food safety guidelines to ensure compliance in food preparation.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Banquet Server
Garland Lodge and Golf Resort
Lewiston, Michigan
04.2016 - 10.2019
- Served food and beverages to guests in a timely and professional manner.
- Provided exceptional customer service, addressing guest inquiries and needs promptly.
- Greeted guests upon arrival and provided assistance throughout the event.
- Maintained cleanliness of dining areas and service stations during events.
- Cleared tables and reset for subsequent events, ensuring readiness for new guests.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Set up banquet space according to event specifications and client requests.
- Collaborated with team members to ensure efficient workflow during high-volume events.
- Followed safety and sanitation guidelines to maintain a safe environment for guests.
- Replenished buffet lines with fresh foods as needed.
- Cleared away used plates and utensils following end of meal service.
Education
Fairview Area Schools
Fairview , MISkills
- Customer service
- Cash handling
- Order verification
- Food safety
Timeline
Crew
McDonald's
03.2020 - 05.2020
Banquet Server
Garland Lodge and Golf Resort
04.2016 - 10.2019
Fairview Area Schools