Angel Khambounheuang
Raytown,MO
Summary
I am a determined and compassionate worker who puts customer needs first and always maintains professional etiquette. I am hardworking and always finding things to do, including doing my job correctly and efficiently. I have professional training in basic medical care and can provide aide if needed.
Overview
3
3
Languages
1
1
year of professional experience
Work History
Herndon Career Center(CNA Program)
Seasons Health & Rehab Center
Raytown, MO
10.2026 - Current
- Assisted residents with daily needs to enhance comfort and well-being
- Demonstrated professional etiquette in all interactions with residents and staff.
- Established friendly, communicative relationships with peers and residents to foster a supportive environment
- Communicated hygiene practices to residents to promote health and safety
- Provides a clean and friendly environment for residents
- Professional in cleaning bodily fluids
Retail Sales Associate
Kansas City zoo and aquarium
Kansas City, Missouri
03.2026 - 10.2026
- Assisted Kansas City Zoo and Aquarium guests with merchandise selection and purchases.
- Processed sales transactions using point-of-sale registers and payment methods.
- Restocked retail displays with zoo-themed gifts, apparel, and souvenirs.
- Maintained organized sales floor and clean checkout areas.
- Answered guest questions about products, store policies, and zoo locations.
- Greeted visitors with friendly service across Kansas City Zoo and Aquarium retail spaces.
- Supported inventory counts and reported low stock items to supervisors.
- Welcomed each customer to enhance their shopping experience. and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Handled customer complaints in a professional manner.
- Maintained composure while addressing customer concerns during peak hours. while addressing customer concerns. and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Demonstrated knowledge of store products and services.
- Organized displays to attract customers and promote sales.
- Created price tags and merchandise signs for new items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Education
Raytown South Highschool
Raytown, MO10-2026
Skills
- Safety protocols
- Patient-focused care
- Healthcare ethics
- Activity planning
- Flexible and adaptable
- Dependable and responsible
- Problem-solving
- Friendly, positive attitude
- Customer service
- Merchandise knowledge
- Swift and efficient
- Calm and collected
- Hardworking
Languages
Lao
Native/ Bilingual
English
Full Professional
Spanish
Limited
Timeline
Herndon Career Center(CNA Program)
Seasons Health & Rehab Center
10.2026 - Current
Retail Sales Associate
Kansas City zoo and aquarium
03.2026 - 10.2026
Raytown South Highschool