Angel Ledesma
Bronx
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Patient Administrator
New York, NY
New York
05.2024 - 01.2026
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory
Delivery Associate
Amazon
New York
10.2022 - 03.2024
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Direct Support Professional
Esperanza Center
New York
06.2018 - 11.2021
- direct support with kids and adults with disabilities (autism)
- help with appointments, doctor letters and community activities
- ensure patients have everything they need and help them with their daily activities
- help them learn and find new skills
- Strong advocate for children and families, with the ability to collaborate effectively with multidisciplinary teams
Education
High School Diploma - Computer Engineering
School For Excellence
The Bronx, NYSkills
- Client documentation
- Client Support
- Care plan assessment
- First aid and safety
- room services and cleaning
- discharge and intake
- mails and personal information services
Languages
- English
- Spanish, Full Professional
- English, Full Professional
Timeline
Patient Administrator
New York, NY
05.2024 - 01.2026
Delivery Associate
Amazon
10.2022 - 03.2024
Direct Support Professional
Esperanza Center
06.2018 - 11.2021
High School Diploma - Computer Engineering
School For Excellence